KIDBROOKE VILLAGE
Rendall & Rittner • 28480 • Kidbrooke Village - SE3 9BU • Monday to Friday 08:00 to 16:00 with every other Sat 08:00 to 12:00
DEVELOPMENT DETAILS
Be part of a landmark South East London neighbourhood with approximately 1,500 luxury homes set within 86 acres of beautifully landscaped parkland, winner of the Sir David Attenborough Award. You’ll work in a calm, green environment with lakes, play areas and walking routes, supporting a vibrant, growing community of residents and families. With Kidbrooke station less than a ten-minute walk, the development enjoys effortless links into Central London and Canary Wharf, creating a professional setting that’s both connected and distinctly tranquil day to day.
ROLE EXPECTATIONS
You will be the on-site go-to for estate standards, delivering excellent resident service while keeping communal areas safe, clean and well maintained. Most days you’ll rotate through inspections, cleaning, waste management, minor repairs, and contractor coordination, responding quickly to issues and keeping accurate records.
WHAT SUCCESS LOOKS LIKE
- Immaculate communal areas, with cleaning and presentation standards consistently met or exceeded.
- Proactive identification and resolution of issues before they become complaints.
- Clear, friendly communication with residents, contractors and colleagues.
- Health and safety checks completed on time with accurate logs and swift follow-up.
- Waste and recycling areas kept orderly, safe and operating efficiently.
- Positive feedback from residents and the managing agent, with minimal repeat issues.
HOW YOU'LL SPEND MOST OF YOUR TIME
- Conducting daily inspections of communal areas, reporting and resolving defects.
- Carrying out cleaning, litter picking, jet washing and care of internal/external spaces.
- Managing waste and recycling, including bin rotations and bulk refuse handling.
- Performing minor maintenance tasks and arranging contractors for specialist works.
- Monitoring health and safety, completing checklists and maintaining compliance records.
- Assisting residents with queries and access issues, escalating where appropriate.
WHO THIS ROLE IS FOR
- You take pride in presentation and notice the small details others miss.
- You’re approachable, calm under pressure and focused on great resident service.
- You’re organised, reliable and comfortable working to schedules and checklists.
- You enjoy practical, hands-on work and solving problems promptly.
- You’re a team player who communicates clearly and follows through.
EXPERIENCE THAT HELPS
- Previous experience in an estate operative, caretaking, concierge or facilities role.
- Hands-on skills in cleaning, basic maintenance or grounds care.
- Familiarity with health and safety routines, risk awareness and incident reporting.
- Experience working with residents, customers or the public in a service-led environment.
- Using smartphone or tablet-based systems to log tasks and update records.
WHAT WE OFFER
- 20 days holiday plus bank holidays
- Enrolment into the Rendall & Rittner pension scheme
- Employee assistance programme supporting family, health, money and work
- Employee referral scheme
- Team uniform* subject to development
- Fully funded training and development opportunities
- Access to discounts across travel, retail, fitness and entertainment
ABOUT RENDALL & RITTNER
Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.
We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.
HOW WE HIRE
- Initial conversation with our talent team
- Interview focused on your approach to resident service, estate standards, problem-solving and health and safety scenarios
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Appointment is subject to a valid DBS check.
