At Active Bolton, we’re here to make a difference.
Our centres are more than just gyms and pools - they’re places where people connect, build confidence, and improve their health and wellbeing.
We are looking for a confident leader to join our team as a Duty Manager at Horwich Leisure Centre. With a passion for health, wellbeing, and customer service this role will lead the daily operations of our busy leisure centre and inspire our people to deliver great experiences.
About the Job
As Duty Manager, you’ll be responsible for the smooth running of the facility during your shift. You’ll lead a team, ensure high standards across the centre, and create a safe, welcoming environment for everyone who walks through our doors.
This is a varied, hands-on role where you’ll be involved in everything from staff supervision to customer care and health & safety compliance.
What You Will Do
- Oversee the day-to-day operation of the leisure centre.
- Lead, motivate, and support a team of staff across different departments.
- Ensure health and safety procedures are followed at all times.
- Act as the first point of contact for incidents, emergencies, and customer issues.
- Deliver excellent customer service and handle feedback professionally.
- Support staff training, rotas, and performance standards.
- Carry out opening and closing procedures, including cash handling.
What We Are Looking For
We’re not just looking for someone to run a building—we’re looking for someone who cares about people.
You’ll have:
- Proven experience in a supervisory or management role (ideally within leisure or hospitality)
- Strong leadership and decision-making skills
- Excellent communication and customer service abilities
- Calm, professional approach under pressure
- Flexible availability, including evenings and weekends
Essential:
- Minimum 2 years’ experience in a supervisory/management role within leisure, fitness or a service-led environment.
- Strong understanding of health and safety and service delivery.
- Experience leading and motivating teams.
- National Pool Lifeguard (NPLQ) qualification (or commitment to obtain within the first 3 months)
- Pool Plant Operator qualification.
- First Aid at Work/AED qualification.
Desirable:
- Relevnt Sports/Leisure management qualification.
- Income and expenditure budget planning.
- Staff management/supervision experience.
Ready to Apply?
If you’re someone who wants to lead with purpose and make a real impact, we’d love to hear from you.
For further information regarding this position please email [email protected]
Closing Date: Thursday 6 August 2026
We may close this vacancy earlier than the advertised closing date if sufficient applications are received.
Pay: £32,597.00 per year
Work Location: In person
