CruiseProduct Assistant
Award-winning CruiseKings and Scotland's Cruise Centre are part of the Brooklyn Travel Group, a trusted travel business with over 50 years of experience and more than 500 travel professionals across the UK. We are looking for a Cruise Product Assistant to support our growing cruise operation
This role will be full-time, hybrid, or office-based (Ayr, Scotland).
This is a varied and exciting position involving, product development, commercial analysis, and market research. You will play a key role in identifying new opportunities, sourcing competitive cruise offers, and creating compelling products that drive sales and enhance our customer proposition. You will be assisting the team in updating pricing and general administration tasks.
Key Responsibilities
Sourcing
- Proactively source exclusive cruise offers and promotions for marketing activity.
- Work with the marketing team to communicate cruise product to be promote
- Pricing updates ready for delivery
Product Development & Innovation
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Create compelling cruise and stay packages and bespoke itineraries.
- Identify and develop new product opportunities based on customer demand and market trends.
- Produce clear and engaging product briefs for internal teams.
Market Insight & Data Analysis
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Monitor competitor activity and industry developments.
- Analyse sales and market data to identify trends and opportunities.
Internal Product Champion
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Act as the key link to delivering focus cruise product to the sales teams.
- Ensure colleagues are fully informed about new products, promotions, and supplier developments.
Training & Support
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Help develop cruise knowledge and confidence across the wider team.
- Support colleagues with product and destination expertise.
Qualities & Skills
We're looking for someone who is:
A Natural Communicator
You have excellent interpersonal and relationship-building skills, enabling you to work effectively with suppliers, colleagues, and stakeholders at all levels.
Strong Administrative Skills
You are highly organised, detail-oriented, and comfortable managing multiple tasks simultaneously.
Passionate About Travel
You have a genuine enthusiasm for travel and delivering exceptional holiday experiences.
Basic cruise experience and understanding is necessary for this role. Full training and support will be provided.
What We Offer
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Competitive salary
- Vitality private healthcare
- Employee travel discounts
- Company pension scheme
- Flexible working options
- Ongoing training and development opportunities
- The chance to be part of a growing and successful travel business
Join us and help shape the future of our cruise product offering while developing your career within one of the UK's leading travel groups.
Brooklyn Travel Group is one of the UK's fastest-growing travel companies, bringing together a family of award-winning specialist travel brands under one umbrella. Since our formation in 2018, we've built a reputation for delivering exceptional holidays through world-class service and a commitment to quality at value-for-money prices. Our diverse portfolio includes some of the most respected names in specialist travel, from Stewart Travel - our flagship Scottish agency chain crowned UK's Best High Street Travel Agency for three consecutive years - to luxury specialists like Villa Select and Destinology, alongside cruise experts CruiseKings and Scotland's Cruise Centre, golf holiday specialists GolfKings, USA and Canada travel experts North American Travel Service and My Canada Trips, Canterbury Travel (the UK's leading Lapland holiday provider) and flights specialists Faremine. With over 120,000 passengers traveling with our brands annually, Brooklyn Travel Group offers an exciting opportunity to be part of a dynamic, growing organization that's making a real impact in the travel industry through specialist expertise and award-winning service excellence.
