Supported Accommodation – Support Worker Job Description
Location: East London (Romford & surrounding areas – CR7, RM11, RM3, RM12, RM6, E13, E7)
Pay: £12.71 per hour
Waking Nights: 12-hour shift – £152.55 set rate
Contract: Zero Hours (Full-time or Part-time options available)
About the Service
Inclusive Care Support provides high-quality Supported Accommodation for young adults aged 16–25, most of whom are leaving care and preparing for independent adulthood.
We support young people with a variety of needs including emotional and behavioural challenges, low-level learning needs, mild mental health difficulties, and vulnerabilities associated with transitioning into independence.
Supported Accommodation differs from residential childcare. The focus is on developing life skills, independence, responsibility, tenancy management, emotional regulation, safeguarding awareness, and preparing young people for independent living.
This role is ideal for someone who is genuinely motivated to empower young adults, guide them, challenge them, and support their development into independent individuals.
Current Hiring Needs
We are currently recruiting to meet operational needs across several homes. These include:
- RM12 - Full Time Staff
- RM11 - Part Time Weekend Staff
- RM6 - Part Time Weekend Staff
Please note:
These are our current priority vacancies, however recruitment is not limited to these locations. Successful candidates may be required to work across multiple homes depending on service needs.
Shift & Availability Requirements:
Full-Time: 40+ hours per week
Part-Time: Less than 40 hours per week
All applicants must offer availability on both weekdays and weekends.
Part-time applicants MUST be able to offer availability on at least one of the following days:
Wednesday, Thursday, Friday, Saturday or Sunday
Minimum shift requirement for part-time workers:
- 3 shifts per week, consisting of:
- Either 2 shifts on the weekend + 1 weekday shift, or
- 2 shifts during the week + 1 shift on the weekend
Night shift requirement:
- All applicants (full-time or part-time) must be able to complete at least 1 waking night per week or 2–3 per month.
Shift patterns:
- Day shifts: Start between 8am–10am, finish between 6pm–8pm
- Night shifts: Start between 6pm–8pm, finish between 8am–10am
Travel:
Applicants must be willing to travel between units.
Applicants willing to travel to South London or living in South London will be prioritised.
Please Do Not Apply If:
- You require sponsorship
- You are unwilling to work towards a Level 3 Health & Social Care qualification
- You are not able to meet the availability requirements listed above
Main Responsibilities
1. Primary Responsibilities
- To support young adults to develop skills needed for independent living, including maintaining their accommodation, managing their routines, improving emotional wellbeing, and building confidence.
- To promote a safe, structured and supportive environment that encourages personal responsibility, resilience, and positive decision-making.
- To become fully conversant with the company's philosophy, policies and procedures, and ensure they are followed at all times.
- To support young people in accessing education, employment, training, community services, and social opportunities.
2. Young People’s Support & Care
- To build meaningful, professional relationships with young adults based on respect, trust and appropriate boundaries.
- To support young people with essential life skills such as budgeting, paying rent, cooking, cleaning, shopping, personal organisation, and attending appointments.
- To provide guidance in managing emotions, resolving conflict, and making healthy lifestyle choices.
- To encourage positive behaviour and challenge unsafe or inappropriate conduct in line with safeguarding procedures.
- To act as a Key Worker, responsible for developing, reviewing and monitoring individualised support plans.
- To support young people in understanding tenancy rules, maintaining their accommodation and preparing for long-term independence.
3. Recording, Reporting & Assessment
- To record daily logs, incidents, risk assessments, support plans and all other documentation to the required professional standard.
- To contribute to reviews, professional meetings, multi-agency planning sessions and any process involving a young person's progress.
- To monitor changes in behaviour, mental health, wellbeing or safeguarding concerns and report them immediately according to policy.
- To maintain accurate and up-to-date support records in line with legislation, company policy and local authority requirements.
4. Lone Working
- To work confidently and safely while lone working, following all company lone-working procedures.
- To manage challenging situations independently where necessary, escalating concerns appropriately to managers or emergency services.
- To ensure personal safety and the safety of young people at all times, reporting any risk immediately.
5. Skills Development & Life Preparation
- To encourage and support young adults to pursue education, training and employment opportunities.
- To help young people build confidence in travelling independently, engaging with the community and maintaining healthy relationships.
- To assist young people with developing skills for adulthood such as communication, self-advocacy, time management and emotional regulation.
6. Home Environment & Resources
- To ensure young adults maintain a clean, safe and organised living environment.
- To make efficient use of resources provided by the organisation and within the community.
- To respond to emergencies and unexpected situations with professionalism and calm.
7. General Duties
- To escort young people to appointments, activities, and relevant engagements when required.
- To participate in staff meetings, supervision, mandatory training and ongoing professional development.
- To complete waking night duties as required.
- To carry out any reasonable task requested by the Service Manager or Leaders.
Safeguarding
This role is subject to an Enhanced DBS check.
All staff must actively promote the welfare of young people, follow safeguarding procedures, and report concerns immediately to the designated safeguarding lead.
Qualifications & Requirements
Essential:
- Right to work in the UK
- Ability to work shifts including nights
- Willingness to work towards Level 3 Health & Social Care
Desirable:
- Experience working with young people, care leavers, or vulnerable adults
- Understanding of safeguarding, risk assessment, professional boundaries
- Experience lone working or supporting semi-independent young people
- Good communication, de-escalation and decision-making skills
Benefits
- Level 3 Health & Social Care qualification (20% on-shift study time allocated)
- Company pension
- Sick pay
- Comprehensive induction and ongoing training
- Career progression into Team Leader and Deputy Manager roles
- Supportive and structured working environment
- Opportunities to work across multiple units and gain broad experience
Work Authorisation
United Kingdom (required)
Work Location: In person – Romford & surrounding areas
Website: https://www.inclusivecare.co.uk/supported-accommodation-1
Pay: £12.71 per hour
Benefits:
- Casual dress
- Company pension
- Sick pay
Application question(s):
- Do you currently hold an Enhanced DBS, and if so, is it registered with the DBS Update Service?
(Please answer: "No DBS", "Enhanced DBS only", or "Enhanced DBS + Update Service".)
- Please tell us your regular long-term weekly availability (week in, week out). For each day (Monday–Sunday), state whether you can work Day shifts, Night shifts, Both, or are Unavailable.
Example:
Monday – Both
Tuesday – Nights
Wednesday – Unavailable
Thursday – Days
Friday – Both
Saturday – Days
Sunday – Both
Work authorisation:
- United Kingdom (required)
Willingness to travel:
Work Location: In person
