Reference: TQ2526_3549_490
Vacancy: 1
Job title: Business systems analyst
Location: Leicester
Job Purpose:
TESTQ Technologies is an IT services and solutions company whose offerings spans over variety of industry sectors with strong technical, domain and process expertise helping clients grow their businesses and decrease operational costs on continuous basis in an ever-changing business environment.
The Business Systems Analyst will operate at the intersection of business strategy, technology, data, and operational excellence, acting as a critical enabler of enterprise transformation initiatives. The role is responsible for identifying business opportunities, analysing organisational capabilities, designing future-state operating models, and translating complex business requirements into scalable technology solutions that deliver measurable business outcomes.
Working across multiple business functions, technology platforms, and stakeholder groups, the Business Systems Analyst will facilitate informed decision-making by combining business analysis methodologies with systems thinking, process optimisation, enterprise architecture awareness, data-driven insights, and digital innovation.
The successful candidate will support end-to-end solution delivery across software development, cloud platforms, enterprise applications, business process automation, AI-enabled solutions, data integration, and digital transformation programmes while ensuring governance, compliance, quality assurance, and business value realisation.
Job Description (Main Duties and Responsibilities):
- Analyse organisational capabilities, business models, operational processes, customer journeys, and technology ecosystems to identify strategic improvement opportunities.
- Lead enterprise-level business discovery workshops, stakeholder interviews, design-thinking sessions, and value-stream mapping exercises to establish business objectives and transformation roadmaps.
- Translate strategic business goals into detailed functional, non-functional, operational, regulatory, security, integration, and reporting requirements.
- Develop business capability models, operating models, process architectures, domain models, information flows, decision models, and solution blueprints aligned with organisational strategy.
- Perform end-to-end business process analysis using BPMN 2.0, SIPOC, Value Stream Mapping, Event Storming, and Lean process improvement methodologies.
- Produce high-quality Business Requirement Documents (BRDs), Functional Requirement Specifications (FRS), User Stories, Epics, Acceptance Criteria, Process Maps, Use Cases, Decision Tables, Traceability Matrices, and Solution Design Artefacts.
- Facilitate requirements prioritisation using techniques including MoSCoW, Kano Analysis, WSJF, Business Value Scoring, Cost of Delay, and Risk-Based Prioritisation.
- Bridge communication between executive stakeholders, product owners, architects, developers, QA teams, DevOps engineers, cybersecurity specialists, data engineers, vendors, and business users throughout the project lifecycle.
- Support enterprise architecture alignment by analysing application landscapes, technology dependencies, integration points, APIs, middleware services, identity management, cloud infrastructure, and system interoperability.
- Evaluate legacy systems and recommend modernisation strategies through cloud migration, platform rationalisation, automation opportunities, and digital transformation initiatives.
- Identify opportunities for AI, Machine Learning, Intelligent Automation, Robotic Process Automation (RPA), Predictive Analytics, Generative AI, and Decision Intelligence to optimise business operations.
- Conduct impact assessments covering business processes, applications, data structures, organisational change, regulatory obligations, and operational resilience.
- Define data requirements including data dictionaries, conceptual/logical data models, business rules, metadata, master data, reference data, and data governance principles.
- Support solution validation through requirement walkthroughs, design reviews, prototyping sessions, proof-of-concepts, user acceptance testing (UAT), system integration testing (SIT), and business readiness assessments.
- Develop comprehensive test scenarios, business validation scripts, acceptance criteria, traceability documentation, and release readiness assessments.
- Monitor solution adoption through KPI frameworks, business outcome measurement, benefits realisation tracking, user feedback analysis, and continuous improvement initiatives.
- Support change management by developing stakeholder engagement plans, communication strategies, training materials, operating procedures, and knowledge transfer documentation.
- Ensure all proposed solutions align with enterprise governance frameworks, cybersecurity standards, GDPR, accessibility regulations, audit requirements, risk management frameworks, and organisational policies.
- Collaborate with Product Managers and Delivery Teams to refine product backlogs, sprint planning activities, release planning, and continuous delivery pipelines within Agile environments.
- Analyse business intelligence, operational metrics, financial performance indicators, customer behaviour, and process analytics to identify optimisation opportunities.
- Support procurement activities including vendor assessments, solution evaluations, RFP/RFI responses, commercial comparisons, technology due diligence, and implementation recommendations.
- Maintain enterprise repositories containing requirements, business processes, architecture documentation, decision logs, risk registers, dependency matrices, and lessons learned.
- Act as a trusted advisor to senior leadership by providing evidence-based recommendations, strategic insights, investment justifications, and business case development.
- Drive continuous improvement by introducing emerging business analysis practices, digital capabilities, governance enhancements, and enterprise-wide analytical maturity.
Key Skills, Qualifications and Experience Needed [The candidate must demonstrate these in all stages of assessment]
- Bachelor's degree or higher in Business Information Systems, Computer Science, Information Technology, Data Analytics, Engineering, Management Information Systems, Business Administration, or a related discipline (or equivalent professional experience).
- Minimum 5-8 years of experience as a Business Systems Analyst, Business Analyst, Functional Consultant, Product Analyst, Digital Transformation Consultant, or Enterprise Systems Consultant.
- Demonstrable experience delivering enterprise-scale business transformation programmes across multiple business domains.
- Strong experience working within Agile, Scrum, SAFe, Kanban, Hybrid, and Waterfall delivery environments.
- Extensive experience eliciting, analysing, documenting, validating, and managing complex business and system requirements.
- Experience working collaboratively with delivery, engineering, marketing, finance, and customer success teams.
- Ability to manage multiple high-value accounts while maintaining exceptional customer satisfaction.
- Professional sales certifications such as CPSP, NASP, Miller Heiman, Challenger Sales, SPIN Selling, or Sandler Training are advantageous.
Other Key skills:
- Enterprise Business Analysis
- Strategic Systems Thinking
- Business Architecture
- Digital Transformation
- Business Capability Modelling
- Operating Model Design
- Requirements Engineering
- Solution Evaluation
- Business Process Optimisation
- Functional & Non-Functional Analysis
- Data Modelling & Information Architecture
- Enterprise Systems Integration
- API & Interface Analysis
- AI & Intelligent Automation Analysis
- Product Discovery
- Process Mining
- Customer Journey Analysis
- Business Case Development
- Benefits Realisation
- Change Impact Assessment
- Organisational Change Enablement
- Risk & Compliance Management
- Governance & Quality Assurance
- Data-Driven Decision Making
- Critical Thinking
- Commercial Awareness
- Strategic Communication
- Executive Stakeholder Management
- Cross-Functional Collaboration
- Continuous Improvement Mindset
- Innovation Leadership
- Ethical Decision Making
- Adaptability, Integrity, and Professionalism
Qualifications: Bachelor's degree or above in the UK or Equivalent.
Salary: £33,400-£45,000 per annum
Published Date: 03 Aug 2026
Closing Date: 02 Sep 2026
Evaluation: CV Review, Technical Test, Personal and Technical Interview and References
Job Type: Full-time, Permanent [Part time and Fixed Term option is available
Pay: £33,400.00-£45,000.00 per year
Education:
Experience:
- Business Systems Analyst: 5 years (preferred)
Language:
Work authorisation:
- United Kingdom (preferred)
Location:
- Leicester, Leicestershire (preferred)
Work Location: Remote
