Job description
Here at Play Factore we are looking for someone new to join our busy reception team!
This is a part time position, and would include working weekends as well as some weekdays (both Saturday and Sunday shifts).
Additional availability to work during school holidays is essential due to the nature of our business.
Typical reception day-to-day responsibilities include cleaning/maintaining the general reception area, booking customers in and out, answering customer queries via telephone and email, possible complaints handling, and general admin support.
What we're looking for....
- Someone with a friendly and professional manner both in person and over the phone.
- Someone with a genuine desire to go above and beyond for our guests.
- Somebody who is reliable and trustworthy.
- Someone who can use their initiative and work independently to deadlines.
- Experience in a fast-paced, customer focused, busy environment.
- Good communication skills.
A little bit about us...
Play Factore is the UK's leading family entertainment centre, located at BEYOND Manchester, just near the Intu Trafford Centre. We house a state of the art indoor play arena designed for families to spend time together, as well as an interactive toddler area we really are the full package!
Additional Information:
We regret that due to a high volume of applicants we are unable to get back to every candidate. Please bear in mind that if you are selected for an interview, we will contact you within 7 - 10 days. However, if we think that your skills, qualifications and experience may be suitable for other similar positions, we may hold your details on our database and contact you in the future.
The salary will meet at least the national minimum wage for your age and experience.
Pay: Up to £12.71 per hour
Benefits:
- Employee discount
- On-site parking
Application question(s):
- We are looking for part time staff, working weekends. Are you available to work both Saturday and Sunday?
- There is the potential for progression in this role. Is this something you are interested in?
Experience:
- Customer Service: 1 year (preferred)
Work Location: In person
