About the Role
We're looking for a Customer Service Assistant to join our growing team. If you enjoy working with people, communicating confidently and delivering excellent service, this is an opportunity to develop your skills in a supportive and fast-paced environment.
As a Customer Service Assistant, you'll play an important role in creating positive customer experiences while supporting a range of client campaigns. From your first day, you'll receive comprehensive training, ongoing coaching and the opportunity to build valuable experience that can support your long-term career.
Whether you're looking for your first professional role or bringing experience from retail, hospitality or another customer-focused environment, we'd love to hear from you.
Key Responsibilities
As part of our team, you'll be responsible for:
- Delivering a professional and welcoming customer experience
- Building strong relationships through clear and effective communication
- Understanding customer requirements and recommending suitable products and services
- Supporting customer engagement and promotional campaigns
- Representing client brands with professionalism and integrity
- Working collaboratively with colleagues to achieve individual and team objectives
- Continuously developing your product knowledge and communication skills through ongoing training
Every interaction is an opportunity to create a positive impression and contribute to the success of both our customers and our team.
About You
We're looking for individuals who are enthusiastic, approachable and committed to providing excellent customer service.
You'll be well suited to this role if you:
- Enjoy working with people and building relationships
- Communicate confidently and professionally
- Have a positive attitude and a willingness to learn
- Take pride in delivering a high standard of customer service
- Work well independently and as part of a team
- Are motivated to develop personally and professionally
Experience in customer service, retail, hospitality, sales or similar customer-facing roles is beneficial but not essential. Full training is provided.
What We Offer
We believe in creating an environment where people can develop, succeed and enjoy what they do.
When you join our team, you'll receive:
- Full training and structured onboarding
- Ongoing coaching and professional development
- Competitive earnings with performance-based incentives
- Clear opportunities for career progression
- A collaborative and supportive team culture
- Recognition for your contribution and achievements
Why Join Us?
We're committed to helping our people build successful careers by providing the training, support and opportunities they need to grow.
If you're looking for a role where you can develop transferable skills, gain valuable experience and become part of a team that values your contribution, we'd love to hear from you.
Apply today to begin your career with a team that's committed to your success.
Pay: £14.00-£16.00 per hour
Benefits:
- Company events
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
