Laboratory Administrator
£25,000–£26,000 per annum DOE | Permanent | Full time, with part-time/flexible hours considered
Bristol Centre for Reproductive Medicine (BCRM), Bristol BS32 4UB
About BCRM
Bristol Centre for Reproductive Medicine (BCRM) is a specialist fertility clinic providing a comprehensive range of fertility investigations and treatments to patients across Bristol, the South West and beyond.
Our experienced multidisciplinary team brings together specialists across reproductive medicine, embryology, nursing, midwifery, counselling, administration and patient support to provide high-quality, compassionate fertility care throughout every stage of the patient journey.
We provide a broad range of fertility services, including IVF and ICSI, fertility preservation, donor conception and other specialist reproductive medicine pathways. At the heart of our approach is a commitment to combining expertise with compassionate, individualised care, recognising that every patient’s fertility journey is different.
BCRM is part of the FutureLife group, connecting our Bristol team with a wider international network of fertility expertise and reproductive medicine services.
Join our team at BCRM
We are looking for an organised, accurate and proactive Laboratory Administrator to join our friendly laboratory team at Bristol Centre for Reproductive Medicine (BCRM).
This is an administrative role based within our busy fertility laboratory, providing essential day-to-day administrative support to the embryology team and helping ensure that patient information, results, records and communications are managed accurately and efficiently.
While you will work closely with our laboratory and clinical teams and have some contact with patients, this is not a laboratory training or embryology role. We are particularly keen to hear from candidates who enjoy administration, take pride in accuracy and organisation, and are looking to build their career within a high-quality administrative support role.
The role
As our Laboratory Administrator, your responsibilities will include:
- Managing the laboratory inbox and responding to or directing queries appropriately.
- Typing, preparing and sending patient results and other laboratory correspondence accurately and promptly.
- Entering, checking and maintaining accurate information across electronic databases, patient records and document management systems.
- Supporting the laboratory team with day-to-day administrative tasks, document preparation, filing and record keeping.
- Coordinating information between the laboratory, wider clinical teams and patients to support an efficient patient journey.
- Handling telephone and email enquiries professionally, sensitively and confidentially.
- Supporting appointment and administrative processes where required.
- Working across multiple systems and ensuring information is accurately integrated and updated.
- Prioritising a varied workload, meeting deadlines and completing tasks fully in a busy environment with frequent interruptions.
- Working in accordance with BCRM procedures and the requirements of our regulated clinical environment, including HFEA and quality standards relevant to the role.
- Contributing positively to the wider laboratory and multidisciplinary team.
About you
You will be someone who genuinely enjoys administration and takes pride in providing an accurate, organised and reliable support service. You will be comfortable managing detailed information, working across different systems and balancing competing priorities in a busy environment.
To be considered for this role, you will need:
- Previous administrative experience, ideally within a busy office, healthcare or similarly regulated environment.
- Excellent attention to detail and a consistently high level of accuracy in data entry and record keeping.
- Strong organisational skills and the ability to prioritise and manage a varied workload.
- Confidence using Microsoft Office, including Outlook, Word and Excel, and the ability to learn new systems quickly.
- Experience of working with databases, electronic records or document management systems.
- Excellent written and verbal communication skills, including a confident and professional telephone manner.
- The ability to handle sensitive and confidential information appropriately.
- A calm, flexible and positive approach when working under pressure and responding to changing priorities.
- Strong interpersonal skills and the ability to work effectively as part of a multidisciplinary team.
- A caring and empathetic approach when communicating with patients who may be anxious or experiencing a difficult time.
- Education to NVQ Level 3, A-level or equivalent, or equivalent relevant experience.
Previous experience in a healthcare setting or providing patient support and appointment administration would be advantageous, but is not essential.
Previous fertility or laboratory experience is not required. Full training will be provided on the systems, terminology and processes needed to carry out the administrative responsibilities of the role.
Why BCRM?
Joining BCRM means becoming part of an experienced and supportive multidisciplinary team, working alongside colleagues across embryology, reproductive medicine, nursing, midwifery, counselling, administration and patient support.
You will play an important role in supporting the smooth running of our laboratory service and patient journey. This is an opportunity to develop your administrative skills within a specialist healthcare environment, working in a role where accuracy, organisation and excellent support make a genuine difference to patients and colleagues.
Working with us
This is a permanent position, available up to full time, with part-time or flexible working hours considered. The role is predominantly office based within the laboratory team, with some patient-facing contact. Flexibility may be required to meet the needs of the service.
Salary: £25,000–£26,000 per annum, depending on experience
Location: Bristol Centre for Reproductive Medicine, 135 Aztec West, Bristol, BS32 4UB
Applications close: Friday 18 September 2026
Interviews: Wednesday 30 September 2026
Interested?
If you are an experienced administrator who enjoys working accurately, staying organised and providing excellent support to a busy team, we would love to hear from you.
Please apply with your CV and supporting information outlining your relevant administrative experience and the skills you would bring to the role.
If you would like an informal chat about the opportunity or would like to request a copy of the full job description, please contact the BCRM HR team at [email protected].
Pre-employment checks
Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service (DBS) check will be necessary in the event of a successful application, which we will pay for.
The successful candidate will also be required to provide satisfactory employment references and occupational health clearance, together with any other checks appropriate to the role.
Equality, diversity and inclusion
At BCRM, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit and support our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
Safeguarding
BCRM is fully committed to safeguarding and promoting the welfare of all people. We expect all colleagues to share this commitment and to uphold the highest standards of safeguarding, professional conduct and patient safety.
Pay: £25,000.00-£26,000.00 per year
Benefits:
- Additional leave
- Company pension
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sick pay
Work Location: In person
