JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Surveying Services is part of the Property & Asset Management department. The team are responsible for managing the property estate for their clients, with a focus on delivering industry leading management of their client’s properties, contributing to the Centre of Excellence and maintaining strong relationships with each client.
This is an exciting role for anyone who has experience in property management (whether that be practical or through education), preferably with knowledge of lease terms and is currently is a property administrator or a recent graduate with education or experience within real estate, that is looking for their first career move.
Whilst you are expected to assist the client team you will sit within, you will also be liaising with the accounts team in regards payments and raising rents, liaising with the Data team in respect of database changes and invoice authorisation, as well as dealing with landlords and tenants.
General expectations will include
Assisting to prepare service charge budgets and reconciliations alongside FMs and lead surveyor including applying the tenant apportionments and reviewing notes for service charge packs.
Responding to any tenant queries on service charge, rent, insurance etc.
General support for Occupier engagement activities including organising and attending tenant meetings
Advising on repairing obligations in leases. Work with tenants to ensure their lease obligations fulfilled whilst promoting a “partnering” approach
Assist in management & preparation if licences/wayleaves etc and assist in driving additional fees
Assist in providing Surveying input into client reporting
Attending client meetings to run through management reports.
Coordinating and supporting on client initiatives such as sustainability reporting and rates mitigation
Working with other PAM teams (finance/IFM/Data etc.) for surveying specific activities to deliver property management services for occupiers and clients
Assist with property and site presentation inspections
Checking and approving invoices as required to support the property management teams
Checking demands to be raised to tenants including ad hoc recharges.
Skills:
Strong customer services skills and the ability to deal with clients and colleagues at all levels.
Organisational skills with the ability to work on several properties or tasks at one time whilst adhering to client KPIs.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
