International Move Co-Ordinator
Williams & Yates
Full Time | Monday to Friday, 8:30am – 5:00pm
Salary depending on experience
About Williams & Yates
Williams & Yates is a premium removal and relocation company specialising in high-quality domestic, commercial and international moving services.
We pride ourselves on delivering a professional, reliable and personalised service to every client. As we continue to grow, we are looking for an experienced International Move Co-Ordinator to join our team and help us maintain our high standards of customer service and client satisfaction.
The Role
As an International Move Co-Ordinator, you will manage a portfolio of relocation files from start to finish, ensuring every move is carefully planned, coordinated and delivered to a high standard.
You will work closely with clients, crews and our operations and sales teams, acting as the central point of contact throughout the relocation process.
The role will involve managing both private and corporate international relocations, supporting clients through every stage of their move and ensuring all documentation, customs requirements and operational arrangements are handled accurately and efficiently.
Key Responsibilities
- Manage a portfolio of private, corporate and commercial relocation files.
- Coordinate international moves from initial instruction through to completion.
- Provide clients with professional guidance and support throughout their relocation.
- Advise clients on customs documentation, transit schedules and relevant requirements.
- Coordinate inbound and outbound shipments by sea, air and road.
- Prepare and manage customs documentation and transit schedules.
- Prepare detailed crew delivery paperwork and ensure all requirements are clearly communicated to the moving team.
- Act as the central point of contact between clients, crews and the operations team.
- Ensure clients are kept informed throughout the moving process.
- Promote and sell additional services and options where appropriate to meet client requirements.
- Provide administrative support to the sales and operations teams.
- Assist with invoicing and supporting billing documentation.
- Respond to client calls and emails promptly and professionally.
- Verify client acceptance and ensure all relevant paperwork is completed accurately.
- Maintain accurate and up-to-date relocation files.
- Ensure every move is managed efficiently while maintaining Williams & Yates' high standards of customer service.
About You
We are looking for a confident, professional and meticulous individual who takes pride in providing an exceptional level of customer service.
The successful candidate will ideally have:
- Previous experience within the removals, relocation or international moving industry.
- Essential knowledge of international moving and customs procedures.
- Experience with international shipments and relocation coordination.
- Knowledge of sea, air and road freight.
- Excellent organisational and administrative skills.
- Strong attention to detail and accuracy.
- Excellent written and verbal communication skills.
- The ability to manage multiple relocation files and deadlines simultaneously.
- A friendly, professional and customer-focused approach.
- The confidence to communicate effectively with clients, crews and internal teams.
- Experience with commercial shipments and/or artwork removals would be advantageous.
What We Offer
- Full-time position
- Monday to Friday, 8:30am – 5:00pm
- Modern office environment
- Career development and growth opportunities
- The opportunity to join a growing and professional removal company
- A varied and rewarding role within the international removals sector
Apply Now
If you have experience within international removals or relocation and are looking for your next opportunity with a professional and growing company, we would be delighted to hear from you.
We look forward to hearing from you.
Job Types: Full-time, Permanent
Pay: £38,000.00-£40,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Ability to commute/relocate:
- Dunstable LU5: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
