We are looking for an administrator on a 24 hour per week contract to start in October. We are able to be flexible in what your regular hours you are given due to the nature of the role, so long as it is within our opening hours. Ideally looking for a candidate that can work Saturdays. Your usual base would be our Crowborough branch but we will require you to work in our sister stores too; Uckfield and Hailsham.
We are seeking a highly organised and detail-oriented Administrator to join our audiology practice. This crucial office-based role focuses purely on internal and backend administrative tasks, including speaking to our patients over the phone. Your role is ensuring the smooth flow of clinic operations, inventory, and finance. If you excel at managing systems, solving problems, and prefer administrative focus over face to face patient interaction, this is the perfect opportunity.
The role:
Inventory and Stock Management: Performing regular stock takes of audiology equipment, supplies, ensuring accurate counts and timely reordering to maintain optimum inventory levels.
- Post: Handling all incoming and outgoing post
- Appointment Triage: Phoning patients with upcoming appointments that booked online or via NHS referral to ensure appointments are booked appropriately.
- Financial & Pathway Problem Solving: Resolving issues related to invoices and navigating NHS open pathways, referrals, and billing queries.
- Clinical support: Any other administrative tasks to support clinicians to enhance overall efficiency.
✨ What We Offer
We believe in supporting our team's work-life balance and well-being:
- Annual Leave: 17 days holiday per year, including all bank holidays.
- Extra Day Off: Birthday leave to celebrate your special day!
- Perks: Friends and family discount on our audiology services and products.
- Environment: A supportive, professional, and centrally located office environment with a focus on administrative excellence.
- WeCare - our employee support service to help you and your immediate family when you need it most.
- Complimentary subscription to the Headspace app.
Apply today by sending your CV and cover letter.
Pay: £16,155.00 per year
Benefits:
Application question(s):
- Do you have a UK driving license and car?
Work Location: In person
