Join an organisation that believes people deserve extraordinary support.
At Flourish Healthcare & Support, we don't simply provide care. We support autistic adults and individuals with learning disabilities with complex needs to live meaningful, independent lives in their own homes. Our specialist supported living service in Sheffield, opened as a brand new development of 9 bespoke apartments and has quickly developed an excellent reputation for delivering high-quality, person-centred support. We are proud of our values, our stable workforce and our commitment to continually improving the lives of the people we support. As we continue our planned growth across South Yorkshire, we are looking for an exceptional Operations Manager to join our leadership team.
This is not a traditional Deputy Manager role.
We are looking for someone who naturally takes ownership, leads from the front and enjoys making things happen.
About the Role
Working alongside our Registered Manager, you will take responsibility for the day-to-day operation of our specialist supported living service.
You will lead operational delivery, develop our people, drive quality improvements and ensure outstanding outcomes for the individuals we support.
Following a structured induction and appropriate training, you will be trusted to make decisions, solve problems and manage the day-to-day operation without waiting to be directed.
We are looking for someone who sees what needs doing and gets it done.
As Flourish continues to expand, this role offers a genuine opportunity to progress into the leadership of future services for the right individual.
Your Responsibilities
You will:
- Lead the day-to-day operation of our supported living service.
- Support and coach Practice Leaders to deliver consistently high standards.
- Ensure outstanding, person-centred support for every individual.
- Monitor quality, compliance and service performance.
- Lead investigations, audits and service improvement initiatives.
- Oversee recruitment, induction and workforce development.
- Promote a positive, open and supportive culture.
- Build positive relationships with families, commissioners and multidisciplinary professionals.
- Ensure safeguarding remains at the centre of everything we do.
- Work alongside the Registered Manager to prepare for inspections and maintain regulatory compliance.
- Identify opportunities to improve systems, processes and outcomes across the service.
- Report into our Registered Manager.
About You
You are someone who:
- Naturally takes ownership of your work.
- Doesn't wait to be given a daily task list.
- Spots problems early and takes appropriate action.
- Leads by example.
- Builds trust with colleagues, families and professionals.
- Enjoys coaching others to achieve their potential.
- Remains calm under pressure.
- Makes informed decisions with confidence.
- Wants to build an outstanding service rather than simply maintain one.
Essential Requirements
- Previous leadership experience within Supported Living, Learning Disability, Autism or Complex Needs services.
- Experience supervising or managing teams.
- Excellent knowledge of CQC Fundamental Standards.
- Strong safeguarding knowledge.
- Experience managing quality, compliance and audits.
- Excellent communication and organisational skills.
- Full UK Driving Licence.
- Right to work in the UK.
Desirable
- Level 5 Diploma in Leadership for Adult Care.
- Experience supporting autistic adults with complex needs.
- Experience of Positive Behaviour Support (PBS), Active Support and least restrictive practice.
- Experience preparing for or participating in CQC inspections.
- Experience mobilising new services or supporting organisational growth.
Why Join Flourish?
We believe great leadership changes lives.
When you join Flourish you will become part of a leadership team that genuinely invests in people, values new ideas and encourages continuous improvement.
We offer:
- Competitive salary.
- Salary Sacrifice Electric Car Scheme.
- Excellent professional development.
- Clear progression opportunities as the organisation grows.
- Ongoing leadership mentoring.
- Support towards further qualifications.
- A supportive and collaborative leadership team.
- Employee Assistance Programme.
- Company pension.
- The opportunity to help shape the future of a growing specialist provider.
Our Values
Everything we do is guided by four simple values:
- Be Kind
- Work Together
- Feel Empowered
- Be Brilliant
If these values resonate with you and you're ready to take ownership of an exciting leadership role, we'd love to hear from you.
Ready to Apply?
If you're looking for more than just your next job, if you want to help build one of the leading specialist supported living providers in South Yorkshire, we would love to receive your application. If you would like to have a confidential conversation about the role please call Gillian on 07377 815227
Please note we do not offer sponsorship now or in the future.
Pay: £38,000.00-£45,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- On-site parking
Work Location: In person
