Family Coordinator, New Forest (12-month fixed term contract, 16-hours per week)
Salary: £25,877 – 27k FTE (pro rata for part time hours)
Closing date: Midday, 21st September
Interview date: 5th October
Application packs may be downloaded from our website or you can email [email protected] to request one - please note we are only able to accept applications using our form, CV's will not be considered.
About us
Home-Start Hampshire exists to support families with at least one child under the age of five who, for a myriad of reasons are finding life challenging.
Through our network of trained volunteers, we work with families one-to-one and in small group settings to provide tailored emotional and practical support when they need it most.
We believe that every child deserves a safe, nurturing start in life. By building trusted relationships, modelling positive parenting, and offering practical and emotional support, we empower families to overcome adversity and build resilience. Our work reduces the risk of harm, strengthens family bonds, and helps break cycles of trauma and disadvantage, creating brighter futures for children across Hampshire.
Your Role
The Family Coordinator is responsible for managing a team of trained volunteers to deliver one-to-one home-based support for families and support with the development and delivery of any group programmes in the area.
Working with families across the New Forest, you will aim to achieve the best outcomes for families and support the volunteers who so generously give us their time and make our service possible.
We are looking for someone with enthusiasm and motivation, to help grow our volunteer network, to support families on their journey of change and raise awareness of Home-Start Hampshire within the communities we operate.
Duties will include:
· Initial contact with and assessment of families following referral (or self-referral) prior to matching with a volunteer or the family joining a group programme.
· Supporting the recruitment and supervision of volunteers who are matched with families and supporting at groups.
· Maintaining and growing relationships with external partners and stakeholders within the local community.
· Supporting the preparation of impact reports through observations, quotes and case studies.
· Nominated designated safeguarding person for the area.
· Although we do not currently run any groups in this area, this is subject to change and the role holder would be required to support the development and delivery of local family support groups, including regular review of family’s progress and delivering activities to support parental wellbeing, parenting confidence and children’s development.
· To become involved in other ad hoc tasks as required.
About you
The ideal candidate will have:
· Experience of delivering family support one-to-one and in group settings.
· Experience of dealing with and managing safeguarding issues.
· Passionate and enthusiastic, able to work with others at every level to achieve a shared goal.
· IT literate with confidence and willingness to learn new skills.
· Full driving licence with access to a vehicle for work purposes.
Desirable:
· Experience of working for a charity / within the charity sector.
· Experience in volunteer management, including recruitment and supervision, with the opportunity to get involved with training volunteers too.
· Parenting experience, or substantial understanding gained through an equivalent caring role.
· Awareness of fundraising and experience supporting fundraising activities, including events.
Home-Start Hampshire operates a flexible working policy. The role will require periods of working from home and in the community, as well as travel in the New Forest. Some weekend and evening work may be required to attend events.
Satisfactory references and an enhanced DBS check will be required.
Application packs may be downloaded from our website or you can email [email protected] to request one - please note we are only able to accept applications using our form, CV's will not be considered.
For an informal discussion please contact, Hayley Young, Area Manager, New Forest on 07895 406758E / [email protected], or Amy Williams, Chief Operating Officer on 07425 643029 / [email protected].
Home-Start Hampshire is committed to equality and diversity and to safer recruitment practice as an important part of safeguarding and protecting children and vulnerable adults.
Pay: £25,877.00-£27,000.00 per year
Work Location: Hybrid remote in Lyndhurst SO43 7NY
