Tate Oil Ltd - Domestic Sales
Salary: Competitive + Monthly Bonus
Bonus: £300 per month (Target Based)
Location: Otley (LS21)
Job Type: Full-Time | Permanent
Join One of the UK's Fastest Growing Independent Fuel Suppliers
At Tate Oil, we're proud to be one of the UK's leading independent fuel suppliers and currently ranked as the 5th highest-rated fuel company on Trustpilot. Thanks to our outstanding customer service and continued growth, we're expanding our Domestic Sales Team and are looking for an enthusiastic, customer-focused Domestic Sales Advisor to join us.
If you enjoy speaking to customers, building relationships, and working in a fast-paced sales environment, we'd love to hear from you.
The Role
This role is focused entirely on our domestic customer base. You'll be responsible for handling inbound enquiries from customers looking for heating oil, while also making outbound calls to existing and previous customers to build relationships, generate repeat business, and identify opportunities to increase sales.
This is a busy, target-driven role where you will spend the majority of your day on the phone. We expect a high volume of outbound and inbound calls, so we're looking for someone who enjoys speaking to customers, works with energy and enthusiasm, and thrives in a fast-paced sales environment.
Key Responsibilities
- Handle inbound calls from domestic heating oil customers.
- Make a high volume of outbound calls to existing and previous customers.
- Convert enquiries into confirmed orders.
- Build long-term relationships with customers.
- Identify upselling and cross-selling opportunities.
- Accurately update customer records using our CRM system.
- Achieve individual call, sales, and performance targets.
- Deliver exceptional customer service on every call.
What We're Looking For
- A confident and professional telephone manner.
- Excellent communication and listening skills.
- Someone who enjoys speaking to people and building relationships.
- Self-motivated with a strong work ethic.
- Comfortable working towards call and sales targets.
- Able to work in a fast-paced environment where activity is key.
- Previous sales or customer service experience is desirable but not essential, as full training will be provided.
What We Offer
- Competitive salary.
- £300 monthly bonus for achieving your targets.
- Full training and continuous coaching.
- Career progression opportunities within a rapidly growing business.
- A friendly, supportive, and ambitious team.
- The opportunity to work for one of the UK's highest-rated fuel suppliers.
Why Tate Oil?
At Tate Oil, we pride ourselves on delivering exceptional customer service, which has helped us become the 5th highest-rated fuel company on Trustpilot. As our business continues to grow, we're looking for motivated people who want to grow with us.
If you're someone who enjoys talking to customers, isn't afraid of a busy phone-based role, and wants to be rewarded for your hard work, we'd love to hear from you.
Apply today and become part of the Tate Oil team!
Pay: £28,000.00-£29,000.00 per year
Benefits:
- Company events
- On-site parking
Work Location: In person