Dental Nurse /Receptionist/
*DO NOT APPLY IF YOU ARE NOT A REGISTERED DENTAL NURSE OR ON THE DENTAL NURSE COURSE*
Full time - 42.5hrs
THIS ROLE IS FOR A DENTAL RECEPTIONIST WITH NURSING BACKGROUND
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives.
Role Overview
This is an exciting opportunity to join our two Pro Dental practice based in Harley street and 2nd in Marylebone London, both clinic are within 5 minute walk from each other. Applicant will be based between both clinics. If you want to work for a good company that supports and appreciates its people, Pro Dental may be for you! We have a happy, fun and productive working environment and you would join a team of highly motivated colleagues. We have a strong focus on training and development and can provide excellent career opportunities. If you’re an experienced Dental Practice Manager/Receptionist/treatment Co Ordinator with a strong focus on patient care we’re keen to hear from you.
Pro Dental specialise in Orthodontics, cosmetic, Implants and full mouth reconstruction so applicant. MUST HAVE DENTAL EXPERIENCE in these fields.
What you’ll do:
- Day to day customer service
- Front of house management
- Treatment co ordinating / signing up patients when required
- Ensuring professional clinical operational standards are met
- Maintaining excellent customer service at all times throughout all areas of the practice
- Review, monitor and plan to ensure delivery of income targets of the practice ( diary book management, patient recalls, take up and treatment plans)
- Manage relationships with clinical teams, resolving all issues in an effective and timely manner, e.g. patient complaints, performance
- Ensure full compliance with all internal and legislative requirements (i.e. Health and Safety, CQC, Clinical Governance, Company policy)
- Review, monitor and analyse the P&L to ensure appropriate actions are in place to achieve targets
- Develop and maintain third party relationships
What you’ll bring:
- Customer service experience
- Excellent communication and presentation skills
- Excellent influencing skills
- Strong financial knowledge and commercial awareness
- Good organisation and administration skills
- Good computer skills
We are a small vibrant company, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.
Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As a Receptionist?treatment co-ordinator, you’ll be eligible for:
- 20 days holiday, increasing through length of service
- Performance-based bonus
- Generous in clinic treatment discounts
Job Types: Full-time, Permanent
Salary: £13-14ph
Job Type: Full-time
Pay: £13.00-£14.00 per hour
Experience:
- Dental receptionist: 1 year (required)
- dental nurse: 1 year (required)
Work Location: In person
