G MASS are working with a leading Lloyd's Managing Agency to appoint an Operations Assistant into their Syndicate Operations team. The role sits within a busy operational function supporting Underwriters day to day, covering risk entry, data quality checks, and the handling of signing and claims messages.
This is a good opportunity for someone early in their Lloyd's market career to build broad exposure across risk processing, underwriting support, and the wider London Market, while working towards a recognised industry qualification.
Please note this role is based in London.
Responsibilities:
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Enter risk and aggregate data into underwriting systems accurately and within agreed timeframes
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Carry out quality checks on risk data, flagging and resolving any discrepancies and escalating where needed
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Handle USM and SCM message processing, chasing down failures or exceptions to keep everything moving within SLA
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Act as a point of contact for Underwriters, helping transactions run smoothly and queries get resolved quickly
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Work with Team Leaders to stay on top of SLAs and team targets
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Flag ideas for improving accuracy and efficiency within existing processes
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Build relationships across Underwriting and wider Operations, becoming a trusted go-to for day-to-day queries
Requirements
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Solid understanding of how Lloyd's syndicates operate and the processes involved
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Awareness of delegated authority versus open market business, and how they differ operationally and contractually
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Some exposure to London Market platforms such as PPL or Whitespace
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A sharp eye for detail and a genuinely high standard of accuracy
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Well organised, with a track record of juggling deadlines both solo and as part of a team
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Confident communicator, comfortable liaising with colleagues and external contacts alike
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Competent across Excel, Word and Outlook
Benefits
Salary: up to £42k
Permanent Contract
