We're looking for a People Advisor to join our People Services team on a 12-month fixed-term contract, supporting managers and colleagues across the organisation. This is an excellent opportunity for someone with experience of managing people-related casework and providing advice and guidance in a professional environment.
Joining a busy and supportive team, you'll have the opportunity to build on your existing knowledge and experience while making a positive impact on the colleague experience. You'll work collaboratively with managers and stakeholders across the business, helping to create a fair, consistent and supportive working environment where colleagues can thrive.
Working pattern:
This role operates on a hybrid working pattern, with three days in the office and two days working from home. You'll be based in our Liverpool City Centre office on Mondays and our St Helens office on Tuesdays, with your third office day spent at one of our other locations in line with business needs.
What you’ll be doing:
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Managing a varied caseload of employee relations matters, providing expert advice to managers and colleagues
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Supporting performance management processes, including capability, development plans and use of data and systems
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Lead on attendance management, including absence monitoring, return-to-work meetings and long-term cases
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Providing clear guidance on policies and procedures, ensuring compliance with employment legislation and best practice
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Build strong relationships with managers, acting as a trusted point of contact for people-related advice and support
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Working collaboratively with Housing, Assets and Corporate teams to deliver a consistent HR service
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Supporting recruitment, retention, talent development and apprenticeship programmes across the organisation
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Contributing to People Strategy delivery, corporate initiatives and transformation projects
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Assisting in identifying learning needs and sourcing appropriate training solutions
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Maintaining accurate, confidential records, ensuring data integrity and audit compliance
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Working in partnership with trade unions to foster positive and productive relationships
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Promoting value for money through efficient processes and effective use of systems
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Ensure all activity aligned with health & safety, equality and safeguarding requirements
What we’re looking for:
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Experience working in a HR or People advisory role, providing advice and guidance on employee relations and people-related matters, with a good understanding of employment legislation and people management best practice.
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Strong casework management skills, with experience managing a varied employee relations caseload, including attendance, conduct, performance, capability and other people-related matters.
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The ability to assess situations, gather information, make balanced recommendations and progress cases through to resolution in line with policies and procedures.
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Strong communication, influencing and interpersonal skills, with the ability to build effective relationships, handle sensitive conversations and achieve positive outcomes.
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Excellent organisational skills, with the ability to manage competing priorities, work autonomously and maintain attention to detail.
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Confidence in using a range of IT systems to maintain accurate records, produce reports and support decision-making.
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A proactive, resilient and customer-focused approach, with a commitment to delivering a high-quality service and continuous improvement.
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CIPD Level 5 (or working towards), or equivalent experience in a HR or People Advisory role.
Interview Process:
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Candidates will be invited to attend an interview, which will include a competency-based discussion exploring relevant experience, knowledge, and skills required for the role, as well as a scenario based assessment. Interviews will take place at our Liverpool City Centre Office on 3rd & 4th August 2026.
Additional Information:
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Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:
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Right to work verification
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Qualification certificate check (where applicable)
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Two completed references
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Occupational Health questionnaire – Fit for Work
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DBS check (if required for the role)
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Completion of all new starter documentation including signed terms and conditions
Please note, we reserve the right to close this advert early if we receive a sufficient number of applications.
