Job Overview
We are seeking a dedicated and compassionate Medical Assistant to join our healthcare team. This role offers an excellent opportunity for individuals interested in pursuing a career in Chinese Medicine healthcare, with a focus on delivering high-quality patient care in a professional environment. Please note that we require someone who can speak both Mandarin and English.
Duties
- Greet patients and assist them with check-in procedures efficiently and courteously
- Prepare examination rooms, ensuring cleanliness and proper organisation of medical supplies
- Take vital signs, record patient histories, and update medical records accurately
- Assist healthcare providers during examinations and minor procedures
- Manage appointment scheduling, cancellations, and follow-up communications
- Handle administrative tasks such as filing, data entry, and managing correspondence
- Ensure compliance with health and safety regulations and maintain confidentiality of patient information
- Support inventory management by ordering supplies as needed
Skills
- Speak both Mandarin and English.
- Previous office experience or administrative experience is highly desirable
- Excellent organisational skills with attention to detail
- Strong communication skills, both verbal and written
- Ability to work efficiently under pressure in a fast-paced environment
- Compassionate demeanour with a focus on patient care
- Proficiency in using standard office software programmes such as MS Office suite
- Ability to follow instructions accurately and maintain confidentiality at all times
This role is ideal for motivated individuals seeking to develop their career within the healthcare sector while contributing to the well-being of patients through professional support.
Job Types: Full-time, Permanent
Pay: From £14.00 per hour
Work Location: In person
