Reference Number: 13741
Location:
Tamworth, GB, B78 1SE
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Date: 26 Jun 2026
Company: LKQ Euro Car Parts
Job Overview
Reward Loyalty. Build Engagement. Drive Growth.
At LKQ UK&I, our customers are at the heart of everything we do. We're looking for a Loyalty Executive to help develop and deliver engaging loyalty initiatives that reward our customers, increase retention, and encourage repeat purchases across our retail and ecommerce channels.
This is an exciting opportunity for a commercially minded marketing professional who enjoys using customer insights, data, and creativity to deliver campaigns that make a measurable impact.
The Role
As Loyalty Executive, you'll support the day-to-day management and optimisation of our customer loyalty programme. Working closely with CRM, Digital, Ecommerce, Retail, Commercial, and Analytics teams, you'll help create compelling customer experiences that increase engagement and lifetime value.
You'll play an important role in ensuring our loyalty programme remains relevant, rewarding, and aligned with the wider customer strategy.
What we offer
At LKQ UK&I, we're committed to helping our people grow and succeed.
We offer:
Competitive salary
Hybrid working
Employee discount across our brands
Pension scheme
Life assurance
Health and wellbeing support
Learning and development opportunities
Career progression within a growing business
Key Responsibilities
Support the delivery and ongoing development of the LKQ loyalty programme.
Plan and execute customer loyalty campaigns across email, app, SMS, website, and in-store channels.
Coordinate promotional offers, rewards, exclusive member benefits, and personalised communications.
Monitor programme performance, customer engagement, and redemption activity, providing regular reporting and insights.
Analyse customer behaviour and identify opportunities to improve acquisition, retention, frequency, and spend.
Work with internal stakeholders to deliver campaigns that align with commercial objectives.
Collaborate with Digital, CRM, Ecommerce, and Retail teams to ensure a seamless customer experience.
Help manage loyalty content, customer journeys, and campaign calendars.
Keep up to date with market trends and competitor loyalty programmes to identify opportunities for innovation.
Skills and Experience
Experience in a loyalty, CRM, customer marketing, or B2C marketing role.
An understanding of customer lifecycle marketing and retention strategies.
Strong organisational skills with the ability to manage multiple campaigns simultaneously.
Excellent communication and stakeholder management skills.
Strong analytical skills and confidence interpreting customer and campaign data.
A proactive approach with excellent attention to detail.
Experience working within a fast-paced retail or ecommerce environment would be advantageous.
