About the Role
Elisa Learning Services Ltd operates within the education services, learning support, training programmes, and student development sector, helping learners and organisations access structured educational resources and well-managed learning experiences. We are seeking a Director of Learning Operations to lead programme delivery, oversee operational performance, and support continued growth across the organisation.
Why Join Us?
Senior Leadership Opportunity
Lead learning operations and contribute to the long-term direction of a professional UK-based education services company.
Competitive Compensation
Receive a strong annual salary aligned with senior learning and education operations roles in Edinburgh.
Professional Learning Environment
Work in a structured setting that values learner support, service quality, organisation, and continuous improvement.
Meaningful Educational Impact
Help improve programme delivery, strengthen learner experience, and support high-quality education services.
Key Responsibilities
- Lead learning operations, programme delivery, and education service workflows
- Oversee training teams, learning schedules, resources, and service standards
- Develop strategies to improve learner engagement, programme quality, and operational efficiency
- Coordinate with instructors, learners, clients, partners, and internal teams
- Monitor programme performance, learner feedback, budgets, risks, and operational reports
- Support staff development, quality assurance, and process improvement
- Prepare senior-level reports, recommendations, and service improvement plans
What We Are Looking For
Experience
- Strong experience in education services, learning operations, training management, student support, or programme leadership
- Previous senior management or department-level leadership experience is preferred
- Experience working with learning programmes, training teams, education providers, or professional development services is an advantage
Skills
- Learning operations leadership
- Education programme management
- Team leadership and staff development
- Learner support and service quality improvement
- Budget monitoring and performance reporting
- Strong communication, planning, and decision-making skills
Education
- Bachelor’s degree in Education, Business Administration, Learning and Development, Management, or a related field is preferred
- Professional certifications in education management, learning and development, programme management, or leadership are an advantage
Pay: £64,000.00-£94,000.00 per year
Benefits:
- Casual dress
- Company pension
- Employee mentoring programme
- Free fitness classes
- Health & wellbeing programme
Work Location: In person
