About the Role
We are looking for a proactive and hands-on HR Business Partner & Office Manager to support our growing UK business while also providing HR support to our US retail operations.
Based in our London office, this role partners closely with Retail, Design and Corporate teams to deliver people solutions that support business growth. Alongside HR business partnering responsibilities, you will oversee day-to-day HR operations, office administration and local compliance, acting as a trusted advisor to managers and a key link between our overseas teams and HQ.
This is an excellent opportunity for someone who enjoys working in a fast-paced international environment and is comfortable balancing strategic thinking with operational delivery.
Job description
1. HR Operations
* Manage full employee life cycle across London office and UK&US retail stores, including recruitment, onboarding & offboarding and payroll.
* Maintain employee records and HR systems, including EHR and Sage
2. Office and Administration Management
* Manage local HR and administration policies, company records, licences, fixed assets and office procedures.
* Prepare and monitor the annual administration budget, purchasing, expenses and supplier coordination.
* Oversee daily office operations, important visits and external communications.
3. HR Business Partnering
* Partner with Design, Retail, Brand and other teams on recruitment, workforce planning, performance and employee engagement.
* Identify organisational and people-related challenges and provide practical, commercially focused solutions.
* Deliver head office strategies into locally relevant actions and provide local insights to support decision-making.
4. Employee Relations and Compliance
* Manage performance or related complex employee relations matters.
* Provide guidance on UK&US employment law, payroll compliance, immigration and visa-related matters.
* Ensure head office policies are locally compliant and engage external advisers when support is required.
5. Finance and Employee Engagement Support
* Arrange approved banking payments and coordinate with Finance team.
* Manage reimbursement and payment approval processes.
* Organize employee training, engaging activities and team-building events.
Requirements
*Bachelor’s degree or above, preferably in Human Resources, Business Administration or Law.
*At least five years of HR and office operations experience, supporting international or cross-functional teams.
*Strong knowledge of UK&US employment law, payroll, taxation and compliance, with hands-on experience of Sage and managing HMRC-related processes.
*Experience in fast fashion, retail businesses is preferred.
*Fluent in English and Mandarin, with strong business partnering, stakeholder management and problem-solving skills;
*Proactive, trustworthy and target driven
Pay: From £1.00 per year
Work Location: In person
