Job Introduction
Family Solutions Practitioner (CSC/26/739/BH)
Directorate: People (Childrens, Adults, Public Health, Education and SEND)
Department: Children’s Services
Salary: Range 4 Level A (£32,378 fte per annum)
Job Status: Part Time Permanent
Hours: 18.5 per week
Location: Strood Childrens and Family Hub
Working Style: Mobile - Works from different locations attending meetings, conducting assessment in client’s home or business. You will also be required to attend the different family hubs regularly.
Closing Date: 23/08/2026
An exciting opportunity has arisen within Medway Family Solutions Service as part of the wider Family Solutions agenda for the position of a Family Solutions Practitioner.
Family Solutions work holistically with families with multiple and complex needs to enable them to see their strengths and build upon these to make positive changes to their lives. This will be achieved through the Early Help Worker providing both practical and specialist advice to the family as well as acting as a lead co-ordinator for any additional support services. The Early Help Worker will undertake assessments with the family and formulate a plan of intervention with the support of relevant partner agencies which will give the child and their family every opportunity to address the identified difficulties with a positive outcome. The role will also include facilitating groups to children and their families.
For an insight into what Family Solutions has to offer, please view this video
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You will hold a recognised qualification and have professional work background relevant to the job you are applying for such as early years/family support/youth work/health/education
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Be passionate about changing outcomes for children and young people
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Have good communication skills to engage children and young people and their families
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Have the ability to maintain accurate and update records in line with GDPR and legislations effective case management. You will be respectful and able to build positive relationships in all aspects of the role
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Have knowledge of safeguarding and relevant legislation
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Experience of working in a multi agency environment
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It is preferable that you hold a full driving licence and have access to a vehicle for work purposes.
The successful post holder will be subject to a Enhanced Childrens DBS check.
Shortlisting will take place on 24/08/2026
Interviews will be held 01/09/2026
If you would like to have an informal discussion with the recruiting manager please call Lauren Price on 01634 332475.
Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.
When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.
The person specification of a job profile is split into three levels:
Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.
Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.
Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.
Family Solutions are seeking a Family Solutions Practitioner to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.
Important Information-
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Applicants must be able to demonstrate all criteria at level A which are essential for appointment to the role.
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Medway Council is not able to provide a Certificate of Sponsorship, so candidates must already possess the right to work in the UK.
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For further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online.
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Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.
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Please note, we prioritise applications from current Medway Council redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward.
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We reserve the right to close this vacancy at any time prior to the closing date.
Please visit http://www.mindfulemployer.net/ for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.
