We are recruiting for an Apprentice Parts Advisor to join our Mercedes-Benz dealership in Stoke!
Here at eStar, it’s our mission to keep our customers and their businesses moving by providing exceptional service and using our technical expertise, while embracing the latest vehicle technology and contributing to a greener and more sustainable future. In order to do this, we need to continue growing our team of Parts Advisors.
If you enjoy meeting new people, providing first class customer service and want to work in a role where you can make a real difference to the customer’s journey, this apprenticeship is a great place to start!
What’s in it for you:
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Learn and become experienced in the fundamentals of a Parts Advisor role, including stock control, customer service, problem solving and liaising with other departments
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The chance to be mentored by a highly experienced eStar colleague, who will be your support throughout the course of the apprenticeship
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First-hand experience of the latest Mercedes-Benz/Daimler Truck innovation and technology
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Tutor and peer support through Remit Training
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Complete the 18-month apprenticeship and finish with an industry-recognised qualification
Package Details:
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£16,640 per annum in your first year, after which rate is in line with National Minimum Wage
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Based onsite in Stoke
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40 hours per week
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Monday - Friday, 08:00 - 16:30
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23 days’ holiday each year plus bank holidays
Qualifications Required:
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No previous automotive qualifications are required
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GCSE 9 - 4 (A* - C) or Function Skills Level 2 in Maths and English
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Predicted GCSE grades are acceptable - please note the apprenticeship offer is subject to final GCSE results
Personal Qualities:
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An interest in the motor industry or a customer service role
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Interested in a hands-on role
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Proactive attitude and enthusiasm for learning new skills
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Punctual with good timekeeping
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Motivation to succeed and work to a high standard
Skills Required:
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A logical approach to problem solving
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Good verbal and written communication skills
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Ability to work methodically and follow instructions
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Ability to work well both independently and in a team
We are eStar, the home of Mercedes-Benz Trucks and Vans in the North West and North Wales.
It's our mission to provide an exceptional experience for the region's commercial vehicle community, driven by our customers' needs and inspired by the latest vehicle technology, and to do this we need the right people on our team.
From buying a new or used diesel or electric vehicle, to understanding the latest safety and technology systems with our Sales Consultants, through to repair and maintenance with our highly-skilled Technicians, or finding parts via our dedicated Parts team, we’re here to support our customers and local community.
We have also won, been highly commended, or shortlisted for over 50 industry awards since October 2021, including Dealer of the Year, Dealer Principal of the Year, People & Culture, and Inspiring Workplaces!
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