Job Overview
We are seeking a proactive and personable Lettings Consultant to join our dynamic team. This role involves engaging with prospective tenants, managing property viewings, and providing exceptional customer service throughout the lettings process. The ideal candidate will possess strong organisational skills, excellent communication abilities, and a passion for delivering outstanding client experiences. This is an excellent opportunity for individuals looking to develop their career within the property sector in a supportive and professional environment.
Duties
- Assist prospective tenants with property viewings and provide detailed information about available properties
- Respond promptly to enquiries via phone, email, or in person, ensuring a high standard of customer service
- Manage and maintain accurate records of property listings, viewings, and applicant details using our CRM system
- Support the preparation of tenancy agreements and other documentation required for lettings
- Coordinate with landlords and tenants to facilitate smooth move-in processes
- Conduct market research to stay informed about local rental trends and competitor activity
- Organise property inspections and ensure properties meet health and safety standards
- Liaise with internal teams to ensure all administrative tasks are completed efficiently
Requirements
- Previous administrative experience is highly desirable
- Excellent communication skills, both verbal and written, with the ability to build rapport with clients from diverse backgrounds
- Multilingual abilities are advantageous but not essential
- Strong organisational skills with attention to detail and the ability to prioritise tasks effectively
- Professional demeanour with a proactive approach to problem-solving
- Ability to work independently as well as part of a team
- A valid driving licence is preferred but not mandatory
This role offers an engaging environment where your interpersonal skills and organisational talents can thrive. We value dedication, professionalism, and a customer-focused attitude in all our team members.
Pay: £25,000.00-£45,000.00 per year
Work Location: In person
