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Warehouse and eCommerce Operative
Siren Brewery, Finchampstead
About Siren Craft Brew
Siren Craft Brew was founded in 2013 with a simple ambition: to create exciting, full-flavoured, and forward-thinking beers and share them with as many people as possible. Since then, we've built a reputation for brewing innovative beers without compromise, serving customers across the UK and beyond.
A key part of our mission is delivering our beer as fresh as possible, whether through our various venues or directly to customers via our online store. As our online business continues to grow, we're looking for a motivated and reliable individual to join our team and help provide an outstanding experience for our customers.
The Role
We are seeking a proactive, hands-on team player with a positive attitude and strong attention to detail. Working within a small and dedicated team, you will play a key role in ensuring our online customers receive their orders accurately, efficiently, and on time.
While the primary focus of the role is the picking, packing, and dispatch of online orders, you will also support the wider warehouse operation, assisting with stock management, goods-in, dispatch activities, and general warehouse duties. This is a hands-on, fast-paced role suited to people who enjoy active work, teamwork, and getting stuck in to get orders out the door.
Key Responsibilities
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Accurately pick, pack, and dispatch online customer orders to a consistently high standard.
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Manage and process online orders through our internal systems following internal processes.
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Handle customer service enquiries relating to online orders in a professional and timely manner.
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Assist with stock control activities, including cycle counts and stock replenishment.
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Support goods-in and goods-out operations as required.
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Maintain a clean, organised, and safe packing and warehouse environment.
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Assist with general warehouse duties to support the wider operation.
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Undertake any other reasonable duties as requested by management.
About You
We're looking for someone who:
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Takes pride in their work and has excellent attention to detail.
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Works efficiently and accurately, even when under pressure.
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Has strong organisational and communication skills.
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Is reliable, self-motivated, and willing to get stuck in wherever needed.
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Enjoys working as part of a team and contributing to a positive workplace culture.
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Has previous warehouse, picking, packing, or fulfilment experience (preferred, but not essential).
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Has a willingness to learn and a genuine enthusiasm for quality products, customer service, and craft beer.
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Good time keeping and time management
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Is comfortable undertaking manual handling tasks and lifting up to 25kg safely.
What We Offer
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Competitive salary
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Company pension scheme
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Generous staff discount scheme.
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Additional staff perks and benefits.
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Comprehensive training and development opportunities.
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The chance to work with a passionate and dedicated team.
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Opportunities to be involved in some of the UK's best food and drink events.
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A friendly and collaborative working environment within one of the country's most respected independent breweries.
We are looking to fill this position as soon as possible and would love to hear from enthusiastic individuals who are excited to become part of the Siren Craft Brew team.
