Sales Manager
Location: Hatfield, Hertfordshire (AL9 7TS)Salary: £30,000–£45,000 per year (depending on experience)Job Type: Full-time, Permanent
Join the Management Team at LBC Exterior Cleaning
LBC Exterior Cleaning is one of the UK’s leading specialist exterior cleaning contractors, delivering high-quality services across commercial, residential, healthcare, education, local authority, property management and facilities management sectors.
As our business continues to grow, we’re looking for an ambitious and organised Sales Manager to lead our sales function and become a key member of our management team.
This is an exciting opportunity for someone who enjoys building systems, managing people and ensuring opportunities never fall through the cracks.
The Role
As Sales Manager, you will take ownership of our sales pipeline from enquiry through to quotation, ensuring every opportunity is handled professionally, promptly and efficiently.
You’ll be responsible for coordinating the team, maintaining high service standards and ensuring we maximise every sales opportunity.
Key Responsibilities
- Lead and manage the day-to-day sales operation.
- Ensure all incoming enquiries are responded to quickly and professionally.
- Make sure quotations are prepared accurately and sent out promptly.
- Monitor conversion rates and identify opportunities to improve performance.
- Manage and support our Surveyor & Estimator, ensuring their diary is efficiently scheduled with site surveys.
- Work closely with our outbound sales agent, directing follow-up activity and ensuring every quotation receives appropriate follow-up.
- Hold regular sales meetings and monitor individual performance.
- Track KPIs including enquiries, quotations, conversion rates, pipeline value and sales performance.
- Work alongside the Managing Director to help shape the company’s sales strategy.
- Continually improve systems and processes to increase efficiency.
- Ensure our CRM is kept accurate and up to date.
- Help create a positive, motivated and high-performing sales culture.
About You
You’ll ideally have:
- Previous experience managing a sales team.
- Excellent organisational and time management skills.
- Strong leadership skills with the ability to motivate others.
- Confidence speaking with customers over the phone and in person.
- Experience using CRM systems (Pipedrive experience would be an advantage).
- A commercial mindset with the ability to spot opportunities to improve sales performance.
- Great attention to detail.
- Excellent written and verbal communication skills.
- A proactive attitude with the ability to solve problems independently.
- Good IT skills and confidence using AI tools to improve efficiency.
Bonus Points If You Have
Experience or contacts within any of the industries we work in:
- Facilities Management
- Property Management
- Housing Associations
- Local Government
- Healthcare
- Education
- Commercial Property
- Construction
If you already have relationships within these sectors, we’d love to hear from you.
What We Offer
- Salary of £30,000–£45,000 depending on experience.
- Opportunity to become a key member of the management team.
- Genuine opportunities for progression as the company continues to grow.
- Ongoing training and development.
- Friendly, supportive office environment.
- Relaxed culture with ambitious people.
- Free parking.
- And yes… we’re pretty confident we make the best coffee in the world!
If you’re looking for a role where you can genuinely make an impact, lead a growing sales department and help shape the future of an ambitious business, we’d love to hear from you.
Pay: £30,000.00-£45,000.00 per year
Benefits:
- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking
Work Location: In person
