Location: Central London, Guildford, St Albans, Clapham & Wimbledon
Start Date: 1st November 2026
Contract: Maternity Cover – November 2026 to February 2027, with potential for earlier start
Hours: Full-time, including weekends
Salary: Competitive, dependent on experience
We are looking for a highly organised, friendly and confident Aesthetic Clinic Administrator to join our team on a maternity cover basis from 1st November 2026.
This is a varied and fast-paced role within a growing aesthetic clinic, supporting our clients and clinical teams across five clinic locations: Central London, Guildford, St Albans, Clapham and Wimbledon. Travel paid to St Albans and Guilford.
The Role
You will be responsible for the day-to-day administration of the clinics, ensuring our clients receive an excellent level of service from their initial enquiry through to their appointments and follow-up.
Key responsibilities will include:
Managing client bookings and appointment schedules across five clinic locations
Answering incoming phone calls and responding to emails
Communicating with clients professionally and promptly
Following up with existing and prospective clients
Managing appointment changes, cancellations and enquiries
Supporting the smooth running of clinic days
Liaising with practitioners and the wider clinic team
Maintaining accurate client records and administrative systems
Using Zenoti to manage bookings, client records and clinic administration
Assisting with general clinic administration
Providing a warm, professional and welcoming experience for all clients
Supporting the team with promotional campaigns and client follow-ups where required
About You
We are looking for someone who is:
Experienced in aesthetic clinic administration or a similar client-facing role
Knowledgeable and confident using Zenoti – previous experience with Zenoti is highly desirable
Highly organised and able to multitask
Confident speaking to clients over the phone and in person
Friendly, professional and approachable
Excellent at written and verbal communication
Comfortable working in a busy, client-focused environment
Reliable and flexible
Able to work independently and as part of a team
Confident using email, booking systems and general computer software
Ideally experienced within aesthetics, beauty, medical administration,or a similar customer-facing environment
Previous experience within an aesthetic clinic and knowledge of Zenoti would be a strong advantage.
Important Requirements
Due to the nature of the role, the successful candidate must be able to travel between and work at all five clinic locations:
Central London | Guildford | St Albans | Clapham | Wimbledon
Weekend availability is essential, as our clinics operate at weekends.
The successful candidate must also be confident managing multiple clinic locations, practitioners and client bookings simultaneously, with excellent attention to detail and a proactive approach.
Maternity Cover & Handover
The position is initially offered as maternity cover from 1st November 2026 until February 2027, with the possibility of an earlier start for the right candidate.
There will be a handover period before the current administrator leaves.
If you are organised, personable, experienced in aesthetics and confident using Zenoti, we would love to hear from you.
To apply, please send your CV to:
[email protected]
Pay: £25,300.00-£28,000.00 per year
Work Location: Hybrid remote in London
