Pay: £27,000 per year + competitive bonus structure
Job Description:
Renewals Advisor
This is an office based role, working from our Stoke-on-Trent office.
What we need from a new Renewals Advisor
Barry Grainger Insurance, known as BG Insurance, is a UK-based independent insurance broker specializing in niche motor insurance, particularly for driving instructors, offering competitive rates by searching multiple insurers for their customers. The company, a trading style of Barry Grainger Limited operates in Stoke on Trent.
We are looking for a driven and customer-focused individual to join our team in an Insurance renewal role. This position operates in a fast-paced, target-driven environment where you will be responsible for identifying customer needs and providing appropriate insurance for them. Full training will be provided to support your success in the role.
Previous renewals/customer service experience is essential, with a proven ability to meet or exceed targets. Prior experience within the insurance industry is preferred but not required. The ideal candidate will have strong communication skills, a positive attitude, and the ability to thrive in a dynamic working environment.
This is a full-time role where you would be contracted to 40 hours per week.
The Role:
- Handling clients enquiries via telephone
- Shopping the risk with the relevant insurers
- Selling the policy
- Remain compliant with FCA regulations and undertake training
What we offer our Renewals Advisors:
- Excellent facilities
- Potential to flourish and climb the career ladder
- An inclusive workspace culture in a growing business
- Free drinks and breakfast in our kitchen
- Games and incentives in our vibrant sales office
- Regular staff events
- Relaxed office environment
Good Repute
- As the Company is regulated by the FCA, we are bound by FCA rules and guidelines. These guidelines require that we ensure all the individuals in our management structure and any staff directly involved in insurance distribution activities are of good repute. In considering whether any such person is of good repute we are required to ensure that you have a clean criminal record in relation to serious criminal offences linked to crimes against property or other crimes related to financial activities and whether you have previously been declared bankrupt. We must give particular consideration to offences of dishonesty, fraud, financial crime or other offences under legislation relating to banking and financial services, companies, insurance and consumer protection.
- If successful in your application with the company, and on commencement of employment, you will be required to complete a Basic DBS security and adverse financial checks - your continued employment is subject to you agreeing to us arranging these checks and to the results of any such check being satisfactory to us.
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Company events
- Company pension
- On-site parking
Experience:
- Customer Service or Renewals (1 Year)
Job Types: Full-time, Permanent
Pay: From £27,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- On-site parking
Work Location: In person
