JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Retail Design Manager – Tétris London
The Role
The Retail Design Manager is responsible for leading the design development and delivery of retail projects across a diverse portfolio of brands and clients. Working closely with the Retail team, clients and wider Tetris business with some input to workplace environments as & when needed, the Retail Design Manager will translate brand requirements and commercial objectives into compelling, functional and deliverable retail environments. The role will lead projects from concept development through design development and technical coordination, ensuring that designs meet brand standards, operational requirements, programme and budget. Working within a Design & Build environment, the Retail Design Manager will collaborate closely with project management, commercial, technical, procurement and construction teams to ensure design intent is successfully delivered on site.
This role will report into the Tetris Retail Technical Design Manager
KNOWLEDGE
Strong knowledge of retail interior design, including customer experience, brand environments, spatial planning and store design.
Understanding of the relationship between brand identity, customer journey, commercial objectives and retail design.
Good knowledge of retail design development from creative concept & story telling through to technical and construction stages.
Understanding of Design & Build delivery and the relationship between design, cost, programme and construction.
Knowledge of retail fixtures, joinery, finishes, materials, lighting and specialist retail elements.
Understanding of retail operational requirements, including customer flow, merchandising, back-of-house requirements, accessibility and servicing.
Good understanding of UK Building Regulations, relevant standards and statutory requirements affecting retail environments.
Understanding of procurement, manufacturing and construction processes and their impact on design solutions.
Knowledge of design coordination and the requirements of producing comprehensive design development and construction information.
Understanding of working within client brand guidelines while developing solutions appropriate to individual sites and commercial requirements.
EXPERIENCE
Experience delivering retail interior design projects within a design consultancy, Design & Build contractor or similar environment.
Experience working across multiple retail brands and project types, adapting design solutions to different client requirements and brand identities.
Experience leading projects from creative concept & story telling through design development and delivery.
Experience working directly with clients and managing design approvals and sign-off processes.
Experience coordinating with project managers, technical teams, commercial teams, contractors, suppliers and specialist consultants.
Experience developing design packages suitable for costing, procurement and construction.
Experience working within project budgets and programmes, with an understanding of the commercial implications of design decisions.
Experience reviewing prototypes, samples, mock-ups, shop drawings and technical information where required.
Experience undertaking site visits and working with construction teams to resolve design issues and maintain design intent during delivery.
Experience managing multiple projects simultaneously, prioritising workload and meeting deadlines.
SKILLS
Excellent organisational skills, with the ability to manage multiple projects and deadlines.
Strong coordination skills.
Ability to balance creativity, functionality, cost, programme and buildability when developing design solutions.
Strong communication and stakeholder management skills, with confidence working directly with clients and senior stakeholders.
Ability to manage the design approval process and proactively identify and resolve design issues.
Strong attention to detail and ability to maintain design quality through to delivery.
Ability to collaborate effectively with Design, Technical, Commercial, and Construction teams.
Proficient in relevant design software, including Revit and AutoCAD
Proactive approach to problem solving, with the ability to identify challenges and develop practical, commercially viable solutions.
Strong understanding of materials, finishes, fixtures and retail detailing.
Ability to work confidently & flexibly in a fast-paced Design & Build environment and respond effectively to changing client requirements, offering alternative solutions where appropriate.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
