We are seeking a highly organised and proactive Business Lead to join our Children and Young People’s Services (CYPS), supporting the Crisis Pathways within the CYPS Core 13 Paediatric Liaison Service which is based at Frimley Park Hospital.
This is a key role providing senior administrative leadership and operational support to ensure the smooth and efficient running of a busy and complex service. You will work closely with senior manager/s, acting as a central point of coordination, supporting service delivery, working alongside the CYPS Crisis Pathway administrative staff and assisting on leading on administrative duties within the service.
Please note if invited for an interview, the candidate will need to complete a skills test as part of the recruitment process.
Provide senior administrative and operational support to CYPS Core 13 Paediatric Liaison Service within the crisis pathways
Manage complex diaries, meetings, and communications on behalf of senior manager/s and Consultant Psychiatrist
Act as a key point of contact for internal and external stakeholders including maintaining a close working relationship with Acute General Hospital
Lead and if required supervise administrative staff, including workload allocation and support
Coordinate meetings, prepare agendas, take minutes and track actions
Support recruitment, appraisals and staff management processes
Monitor data quality and support performance reporting using systems such as SystmOne, ESR, and Datix, as well as lead on developing access/training on acute hospital EPR systems
Manage referrals, update clinical records, manage staff rota's and support clinic bookings for Consultant Psychiatrist as required
Oversee administrative systems, office processes, and resource management
Contribute to service improvement and ensure high standards of customer service
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.
We actively seek to engage people who use our services and our communities in improving the mental well-being of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.
Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.
For international travel, both Gatwick and Heathrow airports are nearby.
Please note that we reserve the right to close posts as soon as sufficient applications are received.
Home Working Contract Only - Eligibility to high cost area supplement is conditional upon candidates residence and will be discussed on offer.
We look forward to receiving your application!
Please check the job description and personal specification document for more information on the requirement for this job.
