Customer Account Manager
Huntingdon
£30 - 35k ote £35 - 40k
Construo Recruitment is working with a leading telecoms provider to recruit a Partner Success Executive. This role blends account management and customer support, focused on helping channel partners succeed with hosted voice and connectivity solutions.
This is a non-targeted, relationship-led role, supporting partners who generate their own sales.
Key Responsibilities
Manage and support a portfolio of channel partners
Build strong relationships with key stakeholders
Handle escalations and ensure smooth service delivery
Monitor orders, tickets, and provisioning workflows
Provide performance insights and identify growth opportunities
Support onboarding and ongoing partner success
What We’re Looking For
Experience in telecoms, VoIP, or connectivity support
Background in account management or customer service
Strong communication and organisational skills
Comfortable managing multiple priorities and stakeholders
Ability to deliver product demos (desirable)
Benefits
Pension & health plan
Loyalty holiday scheme
3 Years salary for death in service
Pension with employer contributions
Medicash health benefit
On-site parking
Team events & incentives
Clear progression opportunities
