Likewise Floors Ltd are a national wholesale floorcovering distributor and a wholly owned subsidiary of Likewise Group PLC, operating from 12 principal sites across the UK.
Due to business expansion, we are looking to recruit an experienced credit controller to join our operational team based in Newbury. reporting into the Leeds based Financial Controller with a local reporting line into the Newbury site Commercial Manager. The role will be responsible for approximately 1000 live accounts trading across two ledgers. The customer base consists primarily of small to medium sized limited entities and owner managed businesses with debts ranging from £100 to £100k.
Key duties and responsibilities in managing the ledgers: -
- Liaising with customers regarding prompt payment of their account
- Regular aged debtor review with local management
- Monitoring of held orders and releasing for sale as appropriate
- Allocation of unallocated receipts
- New account setup; obtaining credit checks / references / pro-forma payment
- Request credit limit increase approval from head office as appropriate to policy guidelines
- Prompt resolution of customer queries, price / faulty product, through dialogue with the sales team
- Process merchant card payments where applicable using chip and pin and/or online portal
- Proactively direct customers to use invoice & statement payment links through Payit by NatWest
- Daily reconciliation of any cash and / or cheques received through the trade counter / delivery network.
- Processing cash & cheque deposits for external courier collection
· Carry out account reconciliations as required and resolve debtor queries
- Ongoing communication with the internal & external sales team
- Issuing 7 day pre-legal / external agency collection letters as required
- Month end statement run
The successful applicant will have:
- A professional telephone manner and excellent communication skills
- The ability to work diligently and independently
- Previous experience working within a high-volume fast moving credit control environment
- The ability to resolve queries
- Ability to prioritise workload
· Good Excel skills
Pay: Up to £30,000.00 per year
Benefits:
Work Location: In person
