Job Summary
We are seeking a dynamic and energetic FOH (Front of House) Manager to lead our hospitality team and create memorable experiences for our guests. In this pivotal role, you will oversee daily front-of-house operations, ensuring exceptional service, food quality, and a welcoming atmosphere. Your leadership will inspire your team to deliver outstanding hospitality while maintaining high standards of food safety, cleanliness, and efficiency. This is an exciting opportunity for a motivated individual passionate about food, service, and team management to make a positive impact in a vibrant dining environment.
Responsibilities
- Lead and supervise the front-of-house team, including servers, bartenders, hosts, and support staff to ensure smooth daily operations.
- Oversee food preparation and serving processes to uphold quality standards and enhance guest satisfaction.
- Manage reservations, seating arrangements, and guest flow to optimize the dining experience.
- Ensure compliance with food safety regulations and maintain cleanliness standards across all front-of-house areas.
- Train staff on service protocols, menu knowledge, food presentation, and hospitality best practices.
- Handle guest inquiries, feedback, and complaints promptly with professionalism and enthusiasm.
- Collaborate with kitchen staff to coordinate food production and ensure timely delivery of orders.
- Monitor inventory levels for service supplies and assist in ordering when necessary to prevent shortages.
- Foster a positive team environment that encourages teamwork, accountability, and continuous improvement.
Qualifications
- Proven supervising experience in a restaurant or hospitality setting with strong team management skills.
- Extensive restaurant experience with knowledge of food preparation, cooking techniques, and serving procedures.
- Familiarity with food safety standards and regulations essential for maintaining high hygiene levels.
- Demonstrated leadership abilities with excellent communication skills to motivate staff and engage guests effectively.
- Experience in culinary arts or kitchen operations is highly desirable.
- Background in hospitality or hotel environments adds valuable insight into guest service excellence.
- Barista experience or bar service knowledge is a plus for versatile front-of-house management.
Join us as our FOH Manager and be at the heart of creating memorable dining experiences! Your energy, leadership, and passion for hospitality will drive success while fostering a welcoming atmosphere for both guests and team members alike.
Pay: £25,420.00-£40,000.00 per year
Benefits:
- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Flexible schedule
- Free parking
Work Location: In person
