Qualified to RSAIII typing/word processing or equivalent
Proficient audio/copy typist
GCSE (or equivalent) English Language grade C or above
Willing to undergo additional training
2 years secretarial and administrative experience
Secretarial and administrative processes and practices
Diary management experience
MS Office application experience
Customer focussed/customer service skills
PatientCentre/PAS
National Access Targets
NHS/Trust protocols/policies and procedures
Professional attitude to work
Polite and helpful customer service skills
Caring and understanding
Ability to adapt to change of circumstances