24 hours per week to be worked 10.00 to 16.00 Monday, Wednesday, Thursday and Friday (hours are non-negotiable)
Overview
We are seeking a dedicated and organised Prescription Administrator to join our Prescription team. The successful candidate will play a vital role in supporting daily operations, ensuring smooth communication between departments, and maintaining accurate records.
The Prescription Administrator is the first point of contact for medication queries and requests for medication. They are responsible for the management of the repeat prescription process in accordance with practice protocol. In addition to this they will action all discharges, outpatient and clinic letters, highlighting prescribing queries as appropriate and provide support to GP’s, ANP’s and other practice staff.
This position offers an excellent opportunity for individuals with experience in pharmacy settings or patient care to contribute to high-quality healthcare delivery. The role requires a proactive approach, attention to detail, and a commitment to patient confidentiality and safety.
Duties
As a Prescription Administrator you will:
- Provide a first class external and internal customer service regarding medication / prescription queries
- Safely review, verify and process medication prescriptions in an accurate and timely manner for our patients using the steps laid down in the process / pathway document
- Safely escalate medication prescriptions / queries if they fall outside of the scope of your role as laid down in the process / pathway document and access the wider clinical team for support or advice as appropriate
- Be able to demonstrate meticulous attention to detail and accuracy when processing tasks on our system relating to prescriptions
- Have a basic knowledge and understanding of medication/ prescription processes and experience of data input onto SystmOne.
- Maintain accurate and appropriate patient records on our clinical system
- Maintain and adhere to strict confidentiality policies and have absolute discretion with regards to patients and colleagues
- The ability to work in a fast-paced environment with accountability for own workload.
Experience
- Previous experience as a prescription administrator in a healthcare administrative role is highly desirable
- Knowledge of medication administration procedures and patient care practices
- Strong organisational skills with the ability to prioritise tasks efficiently
- Excellent communication skills, both written and verbal
- Proficiency in using healthcare management software and standard office applications
- Ability to work collaboratively within a multidisciplinary team while maintaining professional independence
- A proactive attitude with attention to detail and commitment to high standards of patient safety and confidentiality
Previous applicants need not apply
Job Types: Part-time, Permanent
Pay: From £13.02 per hour
Benefits:
- Company pension
- Free flu jabs
- Sick pay
Work Location: In person
