Job Overview
We are looking for experienced and professional Dental Receptionists to join our team. This is a key role in the smooth running of the practice, providing excellent front-of-house service to patients and supporting the wider dental team with day-to-day administration and coordination.
As the first point of contact, you’ll be responsible for delivering a warm, friendly, and efficient experience, while also playing a vital role in managing reception processes and ensuring high standards across all administrative tasks.
We are looking for 3 receptionists to join our growing team.
Role 1 - Full Time
Monday - Friday - 8:15am-6pm
Role 2 - Part Time
Monday - Wednesday - 8:15am-6pm
Role 3 - Part Time
Thursday-Friday - 8:15am-6pm
Saturday - 8:45am-5pm
Interviews will take place on Thursday 9th July.
Key Responsibilities
- Greet and assist patients in a welcoming and professional manner
- Manage appointment scheduling, cancellations, and recalls using Dentally software
- Handle incoming calls and emails, responding to patient enquiries efficiently
- Process payments, manage invoices, and maintain accurate patient records
- Coordinate daily diaries for dentists, hygienists, and specialists
- Liaise with dental nurses, clinicians, and management to ensure smooth practice operations
- Monitor stock of reception materials and ensure the front desk area is organised
- Uphold GDPR and confidentiality regulations at all times
Requirements
- Minimum 1 years of experience in a front facing/receptionist role (dental desirable)
- Experience using dental software (desirable)
- Strong communication and interpersonal skills
- Organised, proactive, and able to manage multiple priorities
- Professional appearance and attitude
- Ability to maintain patient confidentiality and data protection protocols
Join our team as a Dental Receptionist where you can make a positive impact on our patients' experiences while developing your career in a supportive environment.
Pay: £12.71-£14.00 per hour
Benefits:
- Company pension
- Employee discount
- On-site parking
Work Location: In person
