We’re Hiring: Service Delivery Coordinator
Permanent, Full time
£32,000-£35,000
Homebased with monthly office visits
Are you passionate about turning data into meaningful insights that drive service excellence? We’re looking for a Service Delivery Coordinator to support our Service Managers by reporting and presenting on performance within our NHS services.
Acacium Group are a leading global healthcare delivery partner and we are hiring a Service Delivery Coordinator. Part of Acacium Group, Xyla's clinical care team work with over 80 NHS trusts to deliver a range of clinical services in hospitals, the community or virtually. Our services include diagnostic, acute and virtual services – all of which are designed and delivered by senior NHS consultants and operational staff who ensure that national clinical guidelines and operational best practice guidance are met.
About the Role
In this role, you will:
Produce accurate and timely performance reports, dashboards and management information to support operational oversight.
Analyse service, workforce and utilisation data to identify trends, risks and opportunities for improvement.
Support governance activities by maintaining high-quality datasets and ensuring reporting accuracy.
Collaborate with operational, mobilisation and workforce planning teams to support service delivery and decision-making.
What You’ll Bring
We don’t expect perfection. If most of this sounds like you, we’d love to hear from you:
Strong analytical skills with the ability to communicate insights clearly.
A proactive and solutions focused approach.
Strong planning, organisation and stakeholder management skills.
Why Join Us?
Your work will directly shape decisions that improve our services.
You’ll help us maximise value by ensuring data quality.
You’ll be part of a supportive team where new ideas are welcomed.
You’ll have opportunities to learn, grow, and develop your skills.
Your Benefits
Pensions scheme, free mortgage broker service & life assurance
Wellbeing Benefits - Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops
Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance
Discounts. Shopping, lifestyle & cinema discounts
Experience We’re Looking For
A strong administration and coordination background.
Experience using Excel and Powerpoint.
A proven track record in building good stakeholder relationships.
If you don’t meet every requirement but believe you’d be a strong fit, please apply anyway, we value diverse experiences.
Inclusion & Accessibility
We are committed to creating a truly inclusive and diverse workplace where everyone feels valued, respected, and able to thrive. As an age-friendly and disability-confident employer, we welcome applications from people of all backgrounds, communities and ages, recognising unique skills, experience and perspectives individuals bring at every stage of their career. Guided by our core value of Putting People First, we are committed to fostering an inclusive culture and will consider flexible working options and reasonable adjustments wherever possible to suit individual needs.
