About Mango
We’re an independent bar and eatery in central Southampton, built around Thai tapas, island cocktails, and a fun atmosphere. Think great food, good music, colourful interiors, busy shifts and guests who come back because the whole experience feels fun, relaxed and personal.
We’re looking for an Assistant Manager to join our Mango Above Bar team. This role is perfect for someone with hospitality supervisory experience who’s ready to take the next step, lead from the floor and help keep the venue running smoothly.
About the Role
As Assistant Manager, you’ll work closely with the Restaurant Manager and senior team to support day-to-day operations, lead shifts, coach the team and help create the atmosphere Mango is known for.
You’ll be hands-on across the restaurant, whether that means running the floor, working on the bar, helping manage bookings, keeping service flowing or jumping in where needed. First and foremost, your priority will be delivering brilliant shifts and making sure guests have a great experience.
What We’re Looking For
Someone who:
- Has previous supervisory or management experience in hospitality
- Leads with kindness, positivity, confidence and energy
- Is customer-focused and comfortable leading from the front
- Takes pride in service, standards and atmosphere
- Is proactive, organised and good at solving problems
- Has strong communication skills
- Enjoys busy services and is happy to get stuck in
- Wants to grow with an independent business
What You’ll Be Doing
- Leading shifts and supporting daily restaurant operations
- Creating a fun, friendly and feel-good atmosphere
- Supporting staff training, coaching and development
- Planning shifts with Aces in Places so everyone knows their role
- Maintaining high standards of service, cleanliness and presentation
- Working closely with the kitchen team to keep service running smoothly
- Supporting bookings, rotas, stock, ordering and cash management
- Handling customer feedback and turning every experience into a positive one
- Helping uphold health, safety and food hygiene standards
- Working with senior management to drive sales and improve the business
Why Join Mango?
Mango is proudly independent, full of personality and built around more than just food and drinks. We care about creating an atmosphere that people want to spend time in, and teams who feel trusted, supported and able to grow.
What’s in it for you?
- a fast-paced, fun, and professional working environment
- working with a close-knit team of like-minded people
- support and on the job training
- opportunities to progress within the role and business
- flexible shift patterns, two days off a week
- Christmas Day, Boxing Day and New Year's Day off
- free meals on shift
- 30% staff discount
- gratuities in cash and through our tronc system (estimated 5k-8.5k annually)
- optional company pension
Requirements
You’ll need previous supervisory experience, ideally in a restaurant, bar or busy café environment.
You must be available for a minimum of 25 hours per week, including evenings, weekends and holidays. Regular days off are Sunday and Monday, with opportunities to cover shifts at Mango Portswood and hours available up to 45 per week (season/cover shifts dependent).
You must be available throughout the festive period, excluding 24th to 26th December.
Rate of pay is based on experience.
Pay: £13.25-£14.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Experience:
- Hospitality: 1 year (required)
Work Location: In person
