National Building Fabric Assurance Lead (Retail)
Location: Remote | Open to candidates nationwide | Regular UK-wide travel required
Hours of work: 40
Contract Type: Permanent
We are seeking a highly experienced National Building Fabric Assurance Lead to take ownership of technical assurance, risk governance and the building fabric management framework across a major UK retail banking client's estate.
This senior role will be responsible for identifying, managing and mitigating fabric-related risks, providing assurance to both the client and internal stakeholders that significant risks are effectively controlled and managed.
Job Description
Working across a nationwide estate of approximately 208 sites, you will develop and govern a risk-based fabric management approach covering maintenance demand, surveys, inspections, audits, lifecycle planning and escalation processes.
You will translate technical condition data into maintenance interventions, capital investment proposals and lifecycle decisions, while ensuring robust governance, compliance and assurance standards are maintained.
Key Responsibilities
- Develop and govern a risk-based building fabric management framework covering maintenance, surveys, inspections, audits, lifecycle planning and escalation processes.
- Lead the annual risk-ranked programme of fabric surveys, inspections and assurance activities across a national estate.
- Manage, assess and communicate fabric risk and criticality, translating technical findings into maintenance and investment priorities.
- Oversee specialist technical suppliers, including building surveyors, structural engineering referrals, UAV survey providers and thermal imaging specialists.
- Assure the quality, accuracy and governance of all survey outputs, reports and associated technical evidence.
- Monitor compliance, SLAs and asset data requirements, ensuring robust audit trails and Tririga-ready documentation.
- Prepare Capital Investment Proposals and RASCO works demand submissions supported by risk, cost and lifecycle evidence.
- Work closely with engineering, maintenance and client stakeholders to improve building resilience, asset performance and long-term investment planning.
Professional and Personal Competencies/Qualifications
- Chartered Engineer (CEng) or Incorporated Engineer (IEng) status preferred.
- Ideally qualified as a Structural Engineer or Building Surveyor.
- RICS-qualified Building Surveyor (MRICS or AssocRICS preferred) or equivalent building surveying competence recognised by the organisation.
- Strong building fabric, building pathology and condition surveying expertise gained within commercial environments.
- Experience across retail, banking or large multi-site commercial estates.
- Proven ability to develop and govern risk-based fabric management frameworks.
- Experience managing estate-wide fabric risk registers, criticality assessments, landlord and occupier liabilities, and client-facing risk reporting.
- Demonstrable experience preparing Capital Investment Proposals and RASCO works demand packs across CAPEX, REVEX and OPEX programmes.
- Strong analytical skills with the ability to interpret survey findings and translate them into practical maintenance and investment solutions.
- Experience managing specialist surveying and technical assurance suppliers.
- High-performing individual with excellent stakeholder management and communication skills.
Additional Information
- UK driving licence required.
- National travel required approximately 3–4 times per month.
- Company car or car allowance provided.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]
If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace
To find out more about what we do - https://www.uk.issworld.com/
Work Location: Remote
