Team Leader | £15.32ph
Team Leader – Haviland House, Worthing
Please note: Sponsorship is not available.
Start a role where your leadership, compassion, and experience shape the quality of life for every resident. As a Team Leader at Haviland House, you’ll guide and support our care teams to deliver person‑centred care in a warm, dementia‑friendly environment. If you’re passionate about leading others and ensuring the highest standards, this is the place to be.
We value professionalism, empathy, and a commitment to best practice.
Hours: 40 hours per week
Location: Haviland House
About The Role
As a Team Leader, you will oversee the day‑to‑day running of an allocated household or suite, ensuring residents receive safe, dignified, person‑centred care. You will provide clear direction, support and supervise care staff, and act as a confident, knowledgeable presence on shift.
Your responsibilities will include:
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Leading the shift and ensuring the smooth running of the household or suite
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Allocating tasks and ensuring effective use of time for engagement, tidying, and resident support
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Maintaining a calm, safe, clean, dementia‑friendly environment
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Completing monthly assessments and updating care plans as needs change
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Ensuring accurate medication administration, ordering, and documentation
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Monitoring residents’ wellbeing and escalating concerns appropriately
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Providing day‑to‑day supervision, coaching, and guidance to the care team
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Supporting new staff during induction and contributing to ongoing learning
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Communicating clearly with staff, managers, families, and external professionals
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Using advanced dementia care techniques such as validation, de‑escalation, and sensory approaches
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Supporting residents experiencing distress or behavioural changes
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Ensuring meaningful activities and engagement opportunities are encouraged
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Overseeing mealtime experience and ensuring dietary needs are met
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Maintaining accurate digital care records and ensuring confidentiality
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Leading compassionate, dignified end‑of‑life care
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Acting as a positive role model and upholding Guild Care’s BELIEF values
Every shift is an opportunity to lead with integrity, inspire your team, and ensure residents feel valued, understood, and supported.
Essential:
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Minimum 3 years’ experience in care or NVQ Level 3 (or equivalent)
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Experience supervising or guiding others in a care environment
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Strong communication skills (verbal and written)
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Ability to read, write, and complete basic calculations
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Up‑to‑date mandatory training
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Ability to maintain medication competency
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Satisfactory DBS check
Desirable:
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Level 3+ Health & Social Care qualification
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Health & Safety or First Aid training
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Experience leading a team in dementia care
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Understanding of person‑centred dementia approaches and behaviour support
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Experience using digital care planning systems
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Awareness of budget considerations in a care setting
We welcome leaders who are compassionate, confident, and committed to delivering exceptional care.
Guild Care offers more than a job, it offers a meaningful, supportive career. Benefits include:
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High staffing levels: We overstaff by 10% to ensure residents and staff feel supported
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Supportive environment: Experienced leaders, on‑site trainer, structured guidance, and access to external counselling
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Values‑driven culture: Our BELIEF values (Brave, Engaging, Loving, Integrity, Everyone Matters, Free to be Me) shape everything we do
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Career progression: We invest in your development and help you grow professionally
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Resident‑focused care: We prioritise enabling people to live well and love every dayLead a Team That Makes Every Day Meaningful
If you’re ready to take the next step in your care career and lead with compassion, confidence, and purpose, we’d love to hear from you.
Join Guild Care and help shape a home where residents, and staff, truly thrive.
#INDL
Required Criteria
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Must have the right to work in the UK without sponsorship.
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Must possess leadership skills to guide and support care teams.
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Must have experience in delivering person-centred care.
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Must demonstrate professionalism, empathy, and a commitment to best practice.
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Must have previous experience in a team leader or supervisory role within a care setting.
Desired Criteria
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Experience working in a dementia-friendly environment.
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A passion for leading others and ensuring high standards of care.
Skills Needed
Quality Management, Team Management, Leadership, Providing Care
About The Company
Guild Care was founded in Worthing in 1933 by visionary volunteers dedicated to supporting vulnerable individuals in the local community. Originally known as Worthing Council of Social Service, the organisation focused on alleviating poverty, isolation, and health challenges during difficult times. Over the following decades, Guild Care consistently expanded its services, proactively responding to the community's evolving needs.
In the 1950s and 1960s, Guild Care established innovative day centres and residential care homes, significantly enhancing life quality for older adults and individuals with disabilities. Adapting continually, the charity later introduced specialised dementia care facilities and tailored services for those with learning disabilities.
Today, Guild Care supports over 3,000 people annually across West Sussex through a range of community-focused services. Remaining true to its founding values, the organisation is one of Worthing's largest employers, powered by almost 700 dedicated staff members and the essential contributions of more than 300 volunteers, all united in making a meaningful difference.
Company Culture
Our vision is for all people in need of care to live fulfilling, safe and secure lives.
We will achieve our vision by ensuring our support and services are accessible, effective and lovingly delivered.
Brave | Engaging | Loving | Integrity | Everyone Matters | Free to Be Me
At Guild Care, we are committed to fostering a culture of inclusivity, respect, and equality. We believe that diversity enriches our organisation and enables us to better serve our community.
We are proud to be an equal opportunities employer. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, or socio-economic background.
Join us in our mission to make a positive difference in people's lives.
Company Benefits
At Guild Care, we are proud to offer a comprehensive benefits package designed to support our employees in every aspect of their lives—financially, professionally, and personally.
Health and Wellbeing
Your wellbeing is our priority. Staff benefit from an annual Wellbeing Day, free flu vaccinations, and confidential support through the Wisdom Employee Assistance Programme. With schemes like Cycle 2 Work, free eye tests for eligible roles, and mental health support through the Care Workers Charity, we aim to promote a healthier, happier workforce.
Work-life Balance
We understand the importance of flexibility, offering favourable holiday terms, flexible working options, homeworking opportunities, and carers’ leave to help you balance work with life’s demands.
Professional Development
At Guild Care, your career growth is important to us. We provide progressive career pathways, mandatory training programmes, in-house learning opportunities, and access to professional qualifications, including accredited programmes and the Care Certificate.
A Supportive Work Environment
Join a local charity with over 90 years of history and a strong community focus. Employees enjoy supportive colleagues, job satisfaction, and opportunities to engage in events and fundraising activities. Our inclusive culture features initiatives such as length of service recognition, annual staff awards, and employee networking groups.
At Guild Care, we reinvest all our surpluses into our services, staff, and community, ensuring your work makes a meaningful difference every day.
Join us and be part of something extraordinary!
Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Gym membership or wellness programs, Cycle to work, Referral bonus, Competitive salary, Long service recognition, Employee Assistance Scheme, Wellbeing Scheme, Blue Light Card, Work With Charities, Social Opportunities, Progression opportunities, Staff celebration events
Salary
£15.32 - £16.85 per hour
