Workspace Host
The Role:
This is an exciting opportunity for someone who is looking for a role that consists of both creativity, public relations, and Front of House responsibilities. Reporting to the Facility Co Ordinator, the Workspace Host will be responsible for the reception suite, creating & maintaining positive working relationships with both tenants, contractors & visitors alike. You will also be responsible for supporting Building Management with health & safety related matters, and creating customer engagement, using social media platforms, and hosting events onsite. The successful applicant will have a can-do attitude, great attention to detail, a willingness to learn, and a passion for providing a memorabile customer service experience. The successful candidate will also be well presented, sociable but professional, and confident in working with clients and vendors, face to face, via email or by telephone.
Responsibilities:
· Providing a warm & welcoming front of house experience to all tenants, contractors & visitors onsite.
· Managing the coffee machine and stocking up on consumables.
· Ensuring that the reception areas are always presentable.
· Organising events and updating all social media platforms.
· Ensuring that telephone and email communications are answered in a timely and professional manner and transferred to the appropriate personnel.
· Directing couriers and managing internal and external post.
· Ensuring that visitors’ sign in and out of the property, and that access passes are administered correctly as per authorised access.
· To ensure that contractors onsite receive inductions.
· Assisting with ad-hoc duties as and when required.
· Managing door access systems and updating occupier records
· Reporting maintenance & security issues to the Facility Co Ordinator and Property Manager
Professional Standards
· Ensure that the building and front of house is safety compliant.
· Maintain a smart and professional dress and appearance.
· Fire marshal duties & assisting with fire alarm testing.
· To have a professional attitude and always maintain confidentiality.
· To support existing and new tenants in terms of providing site information, and ensuring they understand site arrangements whilst keeping central distribution lists and contact information up to date.
Benefits:
Company pension
Free parking
On-site gym
On-site parking
Job Type: Full-time, Permanent
Schedule: Monday to Friday
Expected hours: 37.5 per week.
Work Location: Glasgow City Centre
Education: Standard Grades / National 4/5s (preferred)
Job Types: Full-time, Permanent
Pay: Up to £26,500.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
