We are looking for an organised, friendly and reliable Care Home Administrator / Home Service Manager to join the team at Parklands Care Home in Poynton.
This is a varied and important role within the home, combining administration with wider service management responsibilities. Working closely with the Home Manager and wider team, you will help ensure the home operates efficiently, professionally and in line with company procedures.
You will be a key point of contact within the home, supporting residents, relatives, colleagues and external professionals while helping to coordinate the administrative and operational functions of the service.
Rate of Pay: £15.00 per hour
Hours: 39 hours per week – Full Time
Days: Monday to Friday
Working Hours: Flexible and to be discussed at interview
Location: Park Lane, Poynton, Stockport, SK12 1RB
Key Responsibilities
Administration & Office Management
You will support the smooth day-to-day administration of the home, including:
- Managing telephone calls, emails, correspondence and general enquiries
- Maintaining accurate records, filing systems and electronic databases
- Preparing letters, reports, spreadsheets and other documentation
- Ensuring confidential information is stored and handled appropriately
- Maintaining an organised and professional office environment
- Welcoming visitors, relatives and professionals to the home
- Supporting the Home Manager with general administrative duties
Home Service Management
As part of the Home Service Manager responsibilities, you will work alongside the Home Manager to support the effective running of the service. This may include:
- Supporting the coordination of the home's day-to-day business and operational functions
- Helping to ensure administrative processes are completed accurately and within required timescales
- Monitoring documentation and supporting the management team to maintain good standards of record keeping
- Assisting with audits, action plans and compliance documentation
- Supporting preparation for internal and external inspections and visits
- Helping to maintain effective communication across the home
- Following up actions and ensuring important administrative tasks are completed
- Liaising with company departments, external professionals, suppliers and other services
- Supporting the Home Manager with maintaining an organised, efficient and well-run service
Recruitment & HR Administration
You will support the recruitment and employment processes within the home, including:
- Preparing recruitment and new starter documentation
- Supporting pre-employment checks, references and right-to-work documentation
- Maintaining accurate staff files and employment records
- Supporting staff induction and onboarding processes
- Monitoring training, documentation and other staff compliance requirements
- Assisting with absence, annual leave and other workforce administration
- Supporting the management team with staffing information and records
Finance & Business Administration
Depending on experience and the needs of the home, you may also support areas such as:
- Processing invoices and maintaining financial records
- Supporting payroll and timesheet administration
- Monitoring petty cash and other home expenditure
- Liaising with suppliers and contractors
- Supporting resident fee and financial administration
- Maintaining accurate records in accordance with company procedures
About You
Previous experience in an administrative, office management or service management role is preferred, ideally within a care home, healthcare or similar environment.
We are looking for someone who is:
- Highly organised and able to manage competing priorities
- Friendly, approachable and professional
- Confident communicating with residents, relatives, colleagues and professionals
- Comfortable taking responsibility and using their own initiative
- Able to work closely with the Home Manager and wider management team
- Confident using IT systems, including Microsoft Office
- Accurate and attentive to detail
- Able to handle confidential and sensitive information appropriately
- Reliable, adaptable and able to work effectively in a busy care home environment
Experience within the care sector would be advantageous, particularly knowledge of care home administration, recruitment, HR processes, payroll, compliance or regulatory requirements.
Join Parklands Care Home
This is an excellent opportunity for someone who enjoys a varied role and wants to play an important part in the successful running of a care home.
You will work closely with the Home Manager and become a key member of the team, supporting both the administrative and operational aspects of the service while contributing to a welcoming, organised and positive environment for our residents.
Apply today to join the team at Parklands Care Home, Poynton.
Location: Park Lane, Stockport, England SK12 1RB
Job Types: Full-time, Contract
Pay: £15.00 per hour
Work authorisation:
- United Kingdom (required)
Work Location: In person
