Rutland Hall Hotel is seeking a dedicated and experienced Food & Beverage Assistant Manager to support our team to drive excellence in guest service.
Set in beautiful park lands on the shores of Rutland Water, Rutland Hall Hotel & Spa is just the perfect setting!! Our Blossoms Restaurant and Bar along with our conference and events spaces are a vibrant, popular and known for delivering exceptional dining and event experiences.
Key Responsibilities & Duties:
- Support the day-to-day operation of restaurant and conference & banqueting services, ensuring efficient, high-quality delivery across all areas.
- Lead, supervise, and motivate team members to deliver exceptional guest and client experiences across F&B department.
- Coordinate service across dining and event settings, always ensuring smooth execution and attention to detail.
- Act as a key point of contact for guests and clients, handling feedback and resolving issues promptly and professionally.
- Maintain high standards of cleanliness, presentation, and full compliance with health, safety, and food hygiene regulations of F&B department.
- Assist in planning and delivering events, ensuring all requirements are accurately communicated and executed.
- Monitor service flow, team performance, and guest satisfaction, making proactive adjustments where needed.
- Conduct team briefings and support training, coaching, and performance management.
- Assist with staff scheduling and ensure adequate resourcing across all service areas.
- Support stock control, ordering, and waste management processes.
- Assist with financial controls, including billing accuracy, cash handling, and cost management.
- Contribute to achieving revenue targets while maintaining operational efficiency.
- Drive and create a positive sales culture, creating pockets of revenue through weekly/daily up-selling competitions and support the creation and execution of the Calendar of Events.
- Support audits, compliance checks, and accurate record keeping.
Skills & Experience:
- Minimum 2 years' experience in hotel restaurant senior role
- Solid understanding of cost-control measures to enhance financial performance.
- Attention to detail and a passion for delivering exceptional experiences.
What we offer:
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and feel well rewarded and supported:
- Additional variable payments via our Tronc Scheme
- Stream (Formally Wagestream) Benefits App
- Complimentary car parking
- Colleague food while on duty
- Colleague Social Events
- Hotel discounts including 50% of in the Restaurant and Spa (T&C's apply)
- 24-hour access to Employee Assistant Programme
- Use of onsite gym and pool (T&C's apply)
By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us and we will respond to your query as soon as possible.
Job Types: Full-time, Permanent
Pay: Up to £32,000.00 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- Free parking
Experience:
- Restaurant Senior: 2 years (preferred)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
