Citizens Advice Hull & East Riding (CAHER) is a busy, progressive, and dynamic service serving a city and a large rural county. CAHER work together to make a positive difference in the lives of our clients.
Debt Caseworker
1 x 18.5 hours per week (2.5 days)
This post is initially for a fixed term to 31 March 2027
Salary £27,111 pro rata, per annum.
Increasing to £30,743 once training is passed and competence in the role is reached.
There is an expectation that you will work a minimum of 60% of your time from a CAHER office and for a higher percentage if service delivery requires it.
Based in Hull with cover across East Riding when required
There is an expectation that you may need to travel between CAHER offices.
The Debt Caseworker role involves collaborating with colleagues delivering front line debt advice directly to the public and supporting the team leader and supervisor to manage the day-to-day delivery of our busy ‘Debt’ specialist casework service.
The service aim is to support Clients by providing debt insolvency options that have a lasting positive change by supporting them to maximise their income, lower their outgoings and increase their capacity to manage their household finances.
You will work in collaboration within a diverse team to ensure that we provide a high-quality customer service from a number of offices and outreaches. In this role you will offer advice via varied service channels including face to face, telephone, outreach, video and digital.
We are looking for commitment, enthusiasm, flexibility and great time management skills and the willingness to learn.
Closing date – 12noon – Friday 12 June 2026.
CVs and expressions of interest through Indeed will not be accepted.
For further details and to download an application form, please visit our website: http://www.hullandeastridingcab.org.uk/recruitment/
Pay: £27,111.00-£30,743.00 per year
Work Location: In person
