THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.
ABOUT THE ROLE
A calming and restorative space to unwind between treatments, The Orchard Bar at the Bamford Wellness Spa, located on Daylesford Farm in Kingham, Gloucestershire, offers a seasonally inspired menu made using the finest organic ingredients from the farm.
Our in-house nutritional chef oversees the changing menu, creating fresh, balanced and nutritious dishes with optimal wellbeing in mind.
As a Café Assistant and Host, you will be responsible for warmly welcoming and greeting our guests on arrival, while delivering an exceptional level of service and creating a memorable experience for every guest.
We have two vacancies, a zero hour contract or 32 hour contract, both including weekends.
SHIFT TIMES 08:00 - 16:30 or 09:00 - 17:30
SALARY £13.11 per hour plus tronc
RESPONSIBILITIES
Assisting customers with all requirements by offering suggestions and demonstrating great menu knowledge.
Providing excellent service to each guest who visits the Spa and Cafe, ensuring that all guest needs are exceeded at all times
Monitor the open dining section of the cafe, estimating waiting times for guests and ensuring that their needs are met while they are waiting.
Ensure you are up to date with menu offering and produce and love food!
Your natural confidence will enable you to understand calm and clear instruction during busy periods.
Work diligently to achieve outstanding service quality
Bring our purpose to life by driving meaningful social and environmental improvements, contributing to our journey as a B Corp, and aligning with our sustainability vision.
Inspire and empower our customers, suppliers, and partners to live and work more consciously, creating a lasting positive impact on the world.
SKILLS YOU WILL BRING
Previous experience in a cafe environment or hospitality and catering industry would be highly advantageous but not essential.
Exceptional communication skills with a warm and approachable manner.
A proactive approach to delivering luxury-level customer service.
Strong time management and organisational skills, with the ability to prioritise in a busy environment.
A love for hospitality and wellness and connecting with people.
Flexibility to work weekends, and some special events.
A team player with a sense of humour and a can-do attitude
PERKS & BENEFITS
Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
Local gym discounts
Padel Discount
Electric Car Scheme (subject to criteria)
Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
Private Medical: We offer subsidised private medical insurance through Bupa.
Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.
