An incredible position has arisen for a sales assistant to join our already talented team on a part-time basis, working with some of the most beautiful jewellery, precious gemstones & diamonds all while helping clients make memories that last a lifetime.
We are an independent family manufacturing jewellers that places clients at the heart of everything we do, founded in 1975 we have three showrooms and two workshops in the Birmingham Jewellery Quarter (where it all began) and since 2018 a showroom and workshop here in the historic city of Bath.
Experience in jewellery or luxury sales is an advantage, however we welcome all applicants with a positive attitude that are inspired by jewellery as full training will be provided.
Roles & Responsibilities
- Assisting clients with the purchase of fine jewellery and bespoke commissions while providing an outstanding level of professional and personal service.
- Following the customer journey from start to finish, this will involve liaising with our own workshops and diamond suppliers to ensure all orders are completed accurately and on time.
- Maintaining jewellery displays and showroom cleanliness to a high standard that allows our clients to feel welcome.
- General administrative tasks such as monitoring email inbox, placing orders, updating accounts with invoices & other light admin tasks.
- Following all security policies to ensure a safe working environment both inside and outside of the workplace.
- Although this position is advertised as part-time we do require some flexibility to help cover holidays and other staff absence when needed.
About you:
- Experience working in a high end retail environment (desirable but not essential) .
- Well presented, friendly and approachable.
- A keen eye for detail, solving problems before they arise.
- A team player, we are a small close knit team so this is essential.
What we offer
- Staff Discount
- Bonus/Commission Scheme
- No Sundays or Bank Holidays
- NAJ Training
- No early mornings or late finishes, our working hours are 10:00 - 17:30!
NO agencies please, we are unable to accept applicants that require visa sponsorship or those who are looking for temporary work.
Benefits:
- Company pension
- Employee discount
- Store discount
Experience:
- Retail Sales: 1 year (preferred)
- Customer Service: 1 year (required)
Work Location: In person
