Marketing Assistant | BTCC (London Office)
Location: London (E1)
Contract Type: Full-Time, Permanent
Working Model: Full-time, office-based (5 days per week)
Industry: Cryptocurrency / Blockchain / Fintech
About BTCC
Founded in 2011, BTCC is one of the world's longest-running cryptocurrency exchanges, committed to delivering a secure, transparent, and accessible digital asset trading experience. With more than a decade of innovation in global crypto markets, BTCC continues to expand its international presence and strengthen its position within the Web3 ecosystem.
As part of our continued growth, we are seeking a proactive and crypto-savvy Marketing Assistant to support community growth, campaign execution, user engagement, and broader marketing initiatives. This role is ideal for someone who enjoys combining community management with hands-on marketing execution and wants to play a key role in expanding BTCC's global reach.
What You'll Do
Community Management & Growth
- Manage and support BTCC's official Discord, Telegram, and other community channels.
- Drive community engagement through discussions, events, AMAs, competitions, airdrops, and promotional campaigns.
- Moderate community channels to maintain a positive, engaging, and compliant environment.
- Monitor community sentiment and identify opportunities to increase participation, retention, and advocacy.
- Build and maintain relationships with community members, ambassadors, KOLs, influencers, and ecosystem partners.
- Gather user feedback and community insights, sharing actionable recommendations with internal teams.
Marketing Campaign Support
- Assist in planning, coordinating, and executing digital marketing campaigns across multiple channels.
- Support the delivery of product launches, promotions, trading competitions, referral campaigns, and seasonal marketing initiatives.
- Coordinate campaign assets and ensure timely execution across community, social media, and website channels.
- Help track campaign performance and prepare reports on key marketing metrics and engagement outcomes.
- Conduct competitor research and market analysis to identify trends and opportunities within the cryptocurrency industry.
Content & Social Media Support
- Assist with the creation, scheduling, and publishing of content across social media platforms.
- Support content localisation and adaptation for different target audiences and regions.
- Collaborate with designers and content creators to develop engaging marketing materials.
- Monitor social media conversations and identify opportunities for engagement and brand visibility.
Community & Stakeholder Relations
- Act as a key point of contact for community members, influencers, and selected partners.
- Support influencer, affiliate, and ambassador initiatives where required.
- Help coordinate community events, online activations, and promotional partnerships.
- Ensure consistent messaging across all community and marketing channels.
Operations & Cross-Functional Collaboration
- Work closely with Marketing, Product, Customer Support, and Business Development teams to support business objectives.
- Monitor market developments, crypto news, and competitor activity to identify relevant opportunities.
- Assist with reporting on community growth, campaign performance, and user engagement metrics.
- Support ad hoc marketing projects and administrative tasks as required.
What You Bring
- 1–3 years' experience in Marketing, Community Management, Social Media, or a related role.
- Strong interest in cryptocurrency, blockchain, Web3, and digital assets.
- Experience managing or supporting online communities, particularly Discord and Telegram, is highly desirable.
- Excellent written and verbal communication skills.
- Ability to create engaging content and communicate effectively with online audiences.
- Strong organisational skills with the ability to manage multiple projects and deadlines.
- Analytical mindset with the ability to interpret engagement and campaign performance data.
- Comfortable working in a fast-paced environment with evolving priorities.
- Proactive, adaptable, and eager to learn.
Preferred Skills
- Experience within the cryptocurrency, fintech, gaming, or technology sectors.
- Familiarity with social media scheduling and analytics tools.
- Experience supporting influencer, affiliate, ambassador, or referral programmes.
- Basic understanding of digital marketing channels including social media, email marketing, SEO, and paid advertising.
- Experience organising online events, competitions, or community activations.
Why BTCC?
At BTCC, you'll have the opportunity to contribute directly to the growth of one of the cryptocurrency industry's longest-established exchanges. We offer:
- Competitive salary and performance-based incentives
- Private health insurance and pension scheme
- 21 days' annual leave plus UK public holidays
- A collaborative and international working environment
- Career development opportunities within a growing global organisation
- Exposure to cutting-edge blockchain, crypto, and Web3 projects
Please note:
- This is a full-time, office-based role requiring attendance in our London office five days per week.
- Some flexibility may be required to support community activities, campaigns, or urgent communications outside standard business hours.
How to Apply
If you're passionate about cryptocurrency, enjoy engaging with online communities, and want to develop your marketing career within a global Web3 business, we'd love to hear from you.
Submit your CV and a short note outlining your interest in crypto, marketing, and community engagement.
Job Types: Full-time, Permanent
Pay: From £36,000.00 per year
Benefits:
- Company pension
- Private medical insurance
- Referral programme
Ability to commute/relocate:
- London SE1 1LB: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What crypto exchanges have you used? what coins do you usually trade?
Experience:
- Marketing : 2 years (required)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
