Support North Northants (SNN)
£32,960 per annum | 37 hours per week | North Northants (base: Wellingborough) | Fixed term to June 2027 (extension planned to March 2029)
Support North Northants is a VCSE-led community wellbeing service. Our motto is simple: we don't give up on people. We bring together voluntary, statutory and private sector partners to ensure vulnerable people get the right support, first time — and only have to tell their story once.
As a senior practitioner, you'll lead on complex and escalating cases while providing expertise, coaching and supervision to Community Link Workers and Local Coordinators. Embedded within the North Northants Council Crisis Resilience Fund team, you'll help manage workflow, safeguarding and service pressures, combining hands-on casework with team leadership.
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Leading the assessment, coordination and management of complex cases
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Line managing, supervising and developing designated Community Link Workers
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Promoting trauma-informed, person-centred and inclusive practice
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Working with statutory, voluntary and community partners to coordinate support
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Supporting workflow management across the CRF team and prioritising cases
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Identifying, responding to and escalating safeguarding concerns
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Facilitating case discussions, reflective practice and problem-solving sessions
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Maintaining accurate records and contributing to quality assurance
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Significant casework or care coordination experience, including with vulnerable adults and complex needs
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Experience supervising, coaching or line managing staff
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A track record of building partnerships across statutory, voluntary, community and health sectors
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Experience managing complex cases, risk assessments and MDT meetings
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Strong leadership, organisational and written communication skills
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Committed to EDI, safeguarding and trauma-informed practice
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Confident with Microsoft 365 and case management systems
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Full driving licence and access to a vehicle (essential)
