About Finchley Studios
Finchley Studios is a fast-growing media and production company with more than a decade of experience across film, video, broadcasting and digital content. Our facilities include a high-ceiling Warehouse Production Stage, multiple premium podcast environments, a white infinity cove, green screen and blackout studios.
We work closely with production companies, agencies, brands and corporate teams, providing professional and flexible spaces for high-quality content creation.
We are now entering a major growth phase. As part of this expansion, we are strengthening our operational team to ensure that every client interaction — from first enquiry to arrival at the studio — is handled professionally, efficiently and with attention to detail.
For many of our clients, their experience at Finchley begins the moment they walk through the door. This role is central to delivering a welcoming, organised and high-quality studio experience.
Job Location
This is an in-house, in-person role based at Finchley Studios in London.
The position is offered as a freelance, part-time role (three days per week). The working schedule includes a mix of weekdays and weekend shifts, depending on studio bookings.
There is strong potential for this role to become full-time as the business continues to grow and based on performance.
The Role
We are looking for a Studio Administrator & Front of House Coordinator who can support the day-to-day running of the studio, manage client communication and ensure a professional experience both online and onsite.
This is a varied operational role that combines administration, client support, outreach and front-of-house responsibilities.
You will help manage enquiries, support booking coordination, send structured cold outreach emails and assist with general office administration.
In addition, you will be the first point of contact for clients arriving at the studio — welcoming them, offering refreshments and ensuring the space is clean, organised and ready for each session.
Your role is to help ensure that Finchley runs smoothly, looks professional at all times and delivers a reliable, high-quality experience that encourages repeat bookings and referrals.
Responsibilities
You will manage incoming enquiries via email, phone and website, providing clear information about studio availability, services and pricing.
You will assist with booking coordination, updating schedules and maintaining organised records of client communications and leads.
A key part of the role includes proactive outreach. You will send targeted cold emails to production companies, agencies, brands and content creators to introduce Finchley Studios and generate new enquiries.
You will answer incoming calls professionally, qualify enquiries and ensure timely follow-up.
As part of your front-of-house responsibilities, you will welcome clients on arrival, offer refreshments and ensure they are comfortably set up for their session.
You will ensure that studio spaces, reception areas and common areas are tidy, organised and presentation-ready throughout the day.
You will support the in-house team with a variety of administrative tasks, including preparing quotes, updating availability calendars, organising documents and assisting with day-to-day operational needs.
Who This Role Is For
This position is suited to someone who is organised, reliable and enjoys working in a client-facing environment.
You should be confident communicating professionally via email, phone and in person, and understand the importance of creating a positive first impression.
You will be proactive, detail-oriented and comfortable managing a variety of tasks in a busy studio environment. Most importantly, you will take pride in supporting clients, maintaining high standards and contributing to the smooth operation of the studio.
This role is ideal for someone looking for a long-term opportunity with the potential to grow into a full-time operational position.
Skills and Experience
Applicants should have at least two years of experience in administration, customer service, front-of-house, hospitality or office coordination.
Experience with client communication, booking management or cold email outreach is highly desirable.
You should have excellent written and spoken English, strong organisational skills and confidence using email, spreadsheets and basic scheduling or CRM tools.
A professional phone manner, a friendly and confident in-person presence, and strong attention to detail are essential.
Candidates must have the right to work in the UK and be available for weekend work.
Why Join Finchley Studios
This role offers the opportunity to join a growing production company during an exciting expansion phase.
You will work closely with the founders and core team, play a key role in client experience and help support the operational systems that drive bookings and studio growth.
As Finchley continues to expand, there is a clear pathway for this position to develop into a full-time role with increased responsibility.
Your Impact
Your work will contribute directly to improved client experience, faster enquiry handling, increased outbound opportunities and higher studio utilisation.
This position plays an important role in Finchley’s next phase of growth.
Job Type
Freelance, part-time (three days per week, including weekends)
Work location: In person, Finchley, London
Pay: £25,300.00 per year
Application question(s):
Work Location: In person
