QA Analyst
Leatherhead, Surrey (Hybrid model)
- Competitive salary of up to £26,750, depending on experience
- A workplace pension scheme
- Hybrid working, with very occasional collaborative days in our Leatherhead headquarters
- Private Medical and Dental cover
- 25 days’ annual leave with options to purchase and sell holiday (excluding Bank Holidays)
- Support and investment in your personal development
- 24/7 access to Employee Assistance Programme and Mental Health First Aiders
What we do
Premium Credit is the leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees in the UK and Ireland. We are a multi award winning business lending more than £4.5 billion to over 2.5 million customers through a network of almost three thousand partners- and growing.
We are a successful business with a Trustpilot rating of 4.5, a Net Promoter Score of +78, a Glassdoor rating of 4.4 and a Silver Sustainability medal.
The Role
This is an exciting time of growth for us, and we need a Quality Assurance Analyst to help us continue this success. This is a great opportunity to develop a varied and rewarding career with a company that invests in, recognises and rewards its people.
As an operational QA Analyst, you will support our organisation by ensuring that compliant operational processes performed across our organisation are evidenced and reviews and testing results support our adequacy and effectiveness targets.
Your role will also encompass supporting our Risk & Compliance team to develop new processes and controls through reporting the adequacy and effectiveness results.
This role differs from that commonly referred to as System Tester or QA Tester, which are primarily about software testing. The core activity in this role is testing operational processes and controls to provide assurance that these are effective.
You will also:
- Assist in the development of procedures to evaluate the effectiveness of controls
- Develop an in-depth understanding of operational processes and risk and control procedures
- Perform effectiveness testing of controls
- Support to annual adequacy review process
- Help to co-ordinate and support SME workshops
- Ensure appropriate documentation and testing scripts are in place
- Escalate failures within effectiveness testing in a timely manner
Who are we looking for
If you have an interest in operational processes and an basic understanding of risk and control management in an operational setting, this is the ideal role in which to advance your career and develop professionally.
Our operations are a challenging environment in which to work. As such, we need to ensure that our processes and controls are watertight and highly effective – and that’s where you come in.
If you’re an individual who thrives in a fast-paced environment, able to work collaboratively with others and are looking to make a difference, this is a brilliant opportunity to advance your career to the next level with our sector-leading company. At Premium Credit, you will be supported to develop and expand your skills, knowledge and experience.
To join us as a QA Analyst, you will need:
- The ability to analyse data
- Working knowledge of Excel and PowerPoint
- The ability to meet deadlines
- Excellent communication skills
- Attention to detail
Knowledge of operational processes within financial services would be beneficial to your application, additionally experience of control effectiveness sample testing, an understanding of risk and control management would also be advantageous.
Other organisations may call this role Operations Analyst, Process Analyst, Business Analyst, Business Process Analyst, Process Quality Analyst, BA, Quality Analyst, or Analyst.
We are an equal opportunities employer; we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if role appeals to you and you’re looking to join an industry-leading organisation, please apply using the button shown.